Director of AI-Driven Customer Experience
Vamp
Discord is looking for a Director of Customer Experience to spearhead an AI-powered transformation in user support. You'll manage a talented team and ensure exceptional service quality for millions of users worldwide. The ideal candidate has 10+ years in customer support with a proven track record in CX transformation. This role requires a strong analytical mindset and exceptional leadership abilities to nurture a culture of ownership and excellence in service delivery. #J-18808-Ljbffr Vamp
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of AI-Driven Customer Experience in San Francisco, CA vacancy
- ...seeking a strategic leader to transform and scale our event technology ecosystem, blending events, marketing tech, data, AI, and customer experience. This individual will partner with Marketing, Creative, and external vendors to create scalable, intelligent, and measurable...Suggested
- Capital One is seeking a Senior Director, Technical Program Management - AI (Remote Eligible) to lead a large-scale, AI-driven transformation across engineering ecosystems. This... ...TPM leadership, strong communication, and experience in data-intensive, cloud-based...SuggestedRemote job
$190k - $210k
BTS is seeking a Senior Director-level Industrial-Organizational Psychologist in San Francisco to innovate AI-driven assessment solutions and lead high-impact client engagements. The role requires extensive experience in assessment science and a Master's or PhD in Industrial...Suggested$167.2k - $209k
AppFolio seeks a Director of Internal Audit Transformation in San Francisco to navigate AI-driven risks and redefine audit methodologies. The role demands significant internal audit experience, particularly in financial services, paired with a solid understanding of AI...Suggested- MrBeast is searching for a Senior Director of Marketing Technology to architect... ...major focus is building scalable customer engagement tools and a data-driven marketing strategy that influences... ...in marketing technology, strong experience with platforms like Braze and Salesforce...Suggested
- ...About Accenture Song – Customer Technology, Commerce Accenture Song... ...creativity, technology, and data-driven intelligence. Within Song,... ..., and intelligent customer experiences. We integrate commerce platforms... ..., marketing technology, and AI-powered decisioning to...Live inWork at officeLocal area
Broughton Group
San Francisco, CA3 days ago - ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises... ...with many others. We’re an in-office company, driven by a shared commitment to excellence and...Full timeWork at officeLocal area
Decagon AI, Inc.
San Francisco, CA2 days ago - ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry‑defining enterprises... ...many others. We’re an in‑office company, driven by a shared commitment to excellence and...Full timeWork at officeLocal area
$90k - $110k
...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises... ...many others. We’re an in-office company, driven by a shared commitment to excellence and...Work at officeLocal area- .... The role involves collaborating with engineers and design teams to develop AI-driven products. Ideal candidates have strong technical foundations, a customer-obsessed mindset, and experience in product management or engineering. The position offers competitive compensation...
- ...and our team is building its AI-native future. About the role... ...is expanding our Technical Customer Success team to support our growing... ...If you're a technologist with experience supporting technical products... ...Have a fast-paced, results-driven mindset Love developer tools...Remote workWorldwide
Sentry
San Francisco, CA25 days ago - ...Manager to lead compliance engineering programs spanning multiple teams and functions. You will modernize the SOX audit program with AI‑driven automation, build scalable governance, and partner with Engineering, Product, Finance, and contractors. The role emphasizes AI‑...For contractors
- ...a fast-growing G&A function. You will serve as a trusted advisor to senior leaders, drive change management for restructures and M&A, and lead workforce planning and succession efforts while leveraging AI-driven HR solutions to improve outcomes. #J-18808-Ljbffr Checkr
$240k - $300k
...Manager**Why join us**Brex is the AI-powered spend platform. We... ...to grow rapidly and help our customers reach their full potential.##... ...build.## **Requirements*** **Experience:** 7-10+ years of product... ...Analytical excellence:** Highly data-driven. Strong experience defining...Work at officeImmediate startRemote work3 days per week- ...People Analytics Manager to empower their Leadership Team with data-driven insights. This role focuses on transforming complex workforce... ...through analytical products, helping to shape the team's adoption of AI and machine learning. Join Gong.io where you can make an...
- ...Manager to empower our leadership and People function with data-driven decision making. You will translate complex workforce data into clear... ...strategies, shaping how the team responsibly leverages AI and ML to scale analytics and automate workflows. You will partner...
- ...connects with the systems our customers rely on most — including... ...and sound technical judgment Experience partnering closely with Engineering... ...platform ecosystems Strong AI fluency and demonstrated... ...Impact : Be part of a mission‑driven organization making a positive...Work at officeImmediate startRelocationFlexible hours
- ...experienced Patient Access leaders in San Francisco to enhance AI systems for healthcare workflows. You will lead critical operations... ...registration processes. The ideal candidate has over 5 years of experience in healthcare revenue cycle management, with strong knowledge of...Remote work
Obsidian
San Francisco, CA1 day ago $120k - $180k
...Account Manager (Enterprise SaaS / AI Platform) Compensation: $120K–... ...rapidly and scaling our Customer Success function to support increasingly... .... Strong enterprise customer experience. Solid SQL proficiency (strong... ...TAMs supporting complex data-driven products. #J-18808-Ljbffr...Work at officeVisa sponsorship1 day per weekJenn Nguyen and Friends
San Francisco, CA4 hours ago$140k - $165k
...to drive the success of customers using our GPU... ...deliver a seamless customer experience. This job is remote, but... ...Host regular, data‑driven partnership reviews with... ...capabilities for specific AI, ML, or HPC workflows.... ...: Collaborate with the Director of Customer Experience...Full timeLocal areaRemote workVoltage Park
San Francisco, CA3 days ago- Milltown Partners is seeking an Associate Director in San Francisco to join our growing US team. You’ll lead client relationships, shape... ...contribute to new business opportunities, and help expand our AI‑driven approach to communications. This hands‑on role rewards...
- ...seeking a Product Manager in San Francisco to own a core product area with an emphasis on execution, customer relationships, and metric-driven outcomes. You will prototype with AI tools, gather direct customer feedback, and lead cross-functional teams to deliver measurable...
- ...for photographers. This role involves transforming the platform into an AI-driven tool that enhances client relationships and business operations. The ideal candidate will have 7-10 years of experience in product management, a strong background in CRM software, and...Flexible hours
$220k - $302.5k
...to know who their most valuable customers are and how to grow with them. Reaching... ...product itself. Shape how brand‑driven communications fit within the... ...side action affects the retailer experience overall. Set the direction for how AI reshapes the wholesale tech and...Work at officeRemote workFlexible hours3 days per week- A leading technology firm is seeking a Director of Control Planes & Ecosystem to shape the customer-facing control plane experience. This senior leadership role involves strategic... ...enterprise infrastructure offerings in an AI-native era. #J-18808-Ljbffr Upbound - Job Posting
$224k - $252k
King River Capital Group is seeking a Director of Customer Experience to lead the transformation of user support at Discord. In this role, you will define a CX strategy leveraging AI and manage a global team of CX specialists. Ideal candidates should have over 10 years...$140k - $195k
JLL is seeking a Director of Corrigo Enterprise Revenue Strategy & Growth to lead revenue generation... ...role involves developing a comprehensive AI revenue strategy, driving program... .... Ideal candidates will have extensive experience in revenue strategy within B2B SaaS environments...Remote job$212k - $292k
Dolby Laboratories seeks a Director of Intelligence, Data, and Modeling to enhance its Patent... ...intelligence efforts, and applying AI to legal frameworks. Candidates should possess... ...a quantitative degree and extensive experience in analytics within relevant sectors. This...- ...initiatives within Ads Quality & Measurement. This role demands over 10 years of experience in technical program management and a strong emphasis on leading teams, particularly in areas like AI, ads systems, and strategy execution. The ideal candidate will have a proven...
- ...commercialization strategies for Adobe's Enterprise solutions, enhancing customer experiences and driving growth. As a key player, you'll partner closely... ...consulting experience, particularly in SaaS and Generative AI, is essential. Location: San Francisco, California....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of AI-Driven Customer Experience. Be the first to apply!
Related searches
- head of customer experience San Francisco, CA
- director of customer experience San Francisco, CA
- customer project program manager San Francisco, CA
- work from home customer San Francisco, CA
- customer satisfaction San Francisco, CA
- customer insights analyst San Francisco, CA
- customer engineer San Francisco, CA
- customer San Francisco, CA
- customer marketing San Francisco, CA
- customer liaison San Francisco, CA