Baker

## BakerApplylocations: Independence #1, E 23rd St S, Independence, MOtime type: Part timeposted on: Posted Todayjob requisition id: R240124Additional Considerations (if any):**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Baker**Department:** Bakery**FLSA**: Non-Exempt**General Function**Responsible for baking products for orders and to replenish displays. Additionally, ensuring to always maintain a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department ManagerPositions that Report to you: Apprentice Baker, Bakery Designer, Wrapper, Fryer**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store* Makes an effort to learn customers’ names and to address them by name whenever possible* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.* Checks orders for the day and sets up a timeline and production schedule.* Prepares make up, bakes, and fries all department products as needed.* Reviews the status and appearance of product for freshness and pulls by stale date.* Invoices and puts away product as instructed by the department manager.* Anticipates product needs, not only for the current day but subsequent days.* Inspects incoming products quality and quantity, e.g. mispicks.* Understands the use and issues related to bakery equipment and follows up on potential maintenance issues.* Checks signage for correct labels on ad items.* Reviews department for potential safety issues, e.g. hot racks or knobs in hot water.* Operates as a lead with bakery clerks.* Prioritizes orders as per customer and department manager request; checks orders (not only special orders, but future orders for the day).* Proofs necessary items.* Pulls product from the freezer or the cooler.* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities*** Orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager.* Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products.* Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager’s absence.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions* Ability to do arithmetic calculations involving fractions, decimals, and percentages* Must be able to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction.**Education and Experience**High school or equivalent experience (department training helpful) and over six months up to one year of similar or related experience.**Physical Requirements*** Must be physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects.* Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, color vision, depth perception, and field of vision* Must be able to perform the following physical activities: Stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**This position is continually exposed to flour, noise, and temperature extremes. There is frequent exposure to dampness, vibrations, equipment movement hazards, and occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.**Equipment Used to Perform Job**Mixers, proof box, ovens, sheeter, rounder, dishwasher, fryer, telephone, and intercom, cash register, label machine, shrink wrap machine, RPM, copy cake machine.**Contacts**Deals with customers and the general public on a daily basis, works with suppliers/vendors weekly, and deals with Federal/State Governmental or Regulatory Agencies yearly.**Confidentiality**Has access to confidential information including sales.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.* #J-18808-Ljbffr