Paint Department Sales & Customer Service

Job Title

Job Information

Date Opened 05/28/2026

Job Type Full time

Work Experience 1-3 years

Industry Retail

City Dracut

State/Province Massachusetts

Country United States

Zip/Postal Code 01826

Job Description

• DESCRIPTION: Responsible for new business, receiving payment from customers for merchandise or service; growing sales by servicing customers, answering telephone inquiries, keeping displays and store well maintained, clean, organized and safe • Responsible for consulting with and mixing paint for customers • Assisting with checking in, organizing inbound shipments of merchandise • Waiting on customers • Keeping inventory counts accurate for the department • Provides customers with information on additional items related to purchases made • Provides the highest level possible of service to all customers • Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market • Operates cash register, including but not limited to taking payments on charge accounts and selling gift cards • May counts cash drawer at either opening and/or closing of the day • Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone • Assists with questions regarding merchandise, location of merchandise in store, pricing and promotions • Refers store credit applications and bad checks to Credit Department • Attends and participates in all company-sponsored and vendor training programs as required • Promotes team concept and motivates fellow staff with a positive attitude at all times • Promotes company events and promotions to customers • Moving or stocking of items with use of forklift (after meeting of requirements and proper training) • Engage with outside sales paint staff in support of the paint operations and customer service • Engaging prospective professional painters and coordinating retention efforts with outside paint sales Requirements Must have paint sales experience, Ben Moore knowledge a plus!