Senior Network Engineer

Senior Network Engineer

It's an exciting time to be at Hanscom Federal Credit Union!

As a member of our Infrastructure Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members.

Who We Are – Hanscom Federal Credit Union

• Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
• Integrity – we're honest and committed to doing what's best for our members and our company. What is right isn't the same as what is easy.
• Teamwork – we are in this together and we all benefit from our success.
• Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
• Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others' sustained success.

What We Offer

$91,993.80/annual to $114,992.25/annual

Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made.

• A full-time, permanent position that will reward you through an annual bonus program.
• Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
• A flexible hybrid work schedule environment.
• We are committed to fostering career growth and development – when you join our organization it's not just a job.
• We look to develop your skills aligned to our business needs and help you progress in your career.

Who You Are – Senior Network Engineer

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What You'll Do

• Perform the planning, development, implementation, configuration, support, and vendor management, and to include providing infrastructure design, implementation planning, deployment support, strategy, system troubleshooting, system updates, performance engineering and optimization and maintenance strategy and assists in its execution of:
• Routing, Firewall, EPL, VPN, and WAN connectivity equipment
• Nutanix Clusters, Underlying Nutanix Nodes, Nutanix services
• Nutanix AHV, Prism Central, Nutanix replication, IBM SAN Replication, Veeam Backup, and EMC DataDomain hardware & Replication
• Cloud VoIP Phone systems
• Microsoft Network technologies: NPS (RADIUS), Certificate Authority, Active Directory, DNS, DHCP, Azure Networking and services, License Management, MDT, Web Application Proxy
• Microsoft Operating System technologies: Server 2019 - 2025, Services, Event Viewer, Local Disks, Uptime, Monitoring and Alerts
• Microsoft Print Servers and Print Devices
• Maintain and manage, including provide design implementation planning, deployment support, troubleshooting, system updates, change control, optimization and assists in its execution of our existing and future:
• Access and Content Control Policies: Palo Alto Firewalls, Aruba ClearPass, Cisco and Aruba Switches, and Cisco Umbrella
• Edge Device connectivity: Cisco Routers, Cisco and Aruba core and access switches and Cisco WLAN and Meraki
• Create, Manage, Edit, and Troubleshoot scripts and scripting or automation tools. Maintain version control and quality assurance of scripts. Understand fully the functional being performed and is responsible for curating documentation within scripts created or maintained.
• Participate in Disaster Recovery Planning, Testing, Documentation creation, Process maintenance and modification, planning, capacity, RPO & RTO, and vendor management.
• Be involved in the introduction of new services into the Service Catalog and responsible for integrating them into the capacity and availability management plan.
• Enforce and adhere to company policy with respect to documentation, incident tracking, service requests, change control and release management for all information technology systems. Maintain end-to-end documentation of all Configuration Items in the Service Catalog.
• Maintain and promote a culture of individual and team accountability. Enforce and adhere to company policy with respect to documentation, incident tracking, service requests, change control and release management for all information technology systems. Maintain end-to-end documentation of all Configuration Items in the Service Catalog.
• Pursue and maintain general IT and function-specific awareness through continuing education and certifications.
• Assume such additional responsibilities as needed, required or requested, from time to time.

Knowledge/Skills/Experience Required:

• 8 – 10 years of related experience.
• Use of network, server and SAN performance analysis tools to monitor and tune systems for optimal performance.
• Bachelor's Degree in Computer Science (10+ years of practical experience can be substituted for degree).
• A current Cisco CCNA certification or 7+ years of practical, hands-on experience is required.
• A current Palo Alto PCNSA certification or 7+ years of practical, hands-on experience is required.
• A current AZ-104 certification or 7+ years of practical, hands-on experience with current or previous release of Windows Server is required.
• A solid understanding of networking/distributed computing environment concepts, principles of routing, client/server applications, and high availability is required.

Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Must be authorized to work in the US