Field Service Power Generation Technician

Technical Specialist And Primary Customer Support ContactTechnical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's site.Key responsibilities include:Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needsApplies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer sitePerforms preventative maintenance activities as per documented schedules and standards on power generation products in the fieldEscalates unresolved issues to product specialists/supervisorCoaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etcCompletes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screensCompletes training in line with skill and business requirementsMaintains service vehicle and tools for cleanliness and proper operationEnsures adherence to all relevant health safety & environmental policies, procedures and legislation and reports any issues/incidents to site management and to their supervisorExternal qualifications and competencies include:Communicates effectivelyCustomer focusDevelops talentManages complexityManages conflictSelf-developmentHealth and safety fundamentalsDiagnostics applicationElectronic service tool applicationEngine systems interactionsPower generation systems knowledgeProduct repair and maintenanceService documentationTechnical escalationValues differencesAdditional responsibilities unique to this position include:Communicates effectivelyCustomer focusDevelops talentManages complexityManages conflictSelf-developmentHealth and safety fundamentalsDiagnostics applicationElectronic service tool applicationEngine systems interactionsPower generation systems knowledgeProduct repair and maintenanceService documentationTechnical escalationValues differencesDOT requirements include:A current valid license is required for this roleThis role requires a 5 year motor vehicle report, free from major violationsThis role requires applicant to pass a Department of Transportation (DOT) physical3 years driving experienceThis role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device useFederal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of ageJob InfoJob Identification 2430572Job Category ServicePosting Date 06/03/2026, 02:55 PMApply Before 09/28/2026, 02:55 PMJob Schedule Full timeRole Category On-site with FlexibilityLocations 260 Commercial Road, Spartanburg, SC, 29303, USPay Range 65,600.00 - 98,400.00 USD ANNUALRelocation Eligible? YesAllowable Work Locations AK,AL,AR,AZ,CA,CO,CT,DC,DE,FL,GA,HI,IA,ID,IL,IN,KS,KY,LA,MA,MD,ME,MI,MN,MO,MS,MT,NC,ND,NE,NH,NJ,NM,NV,NY,OH,OK,OR,PA,RI,SC,SD,TN,TX,UT,VA,VT,WA,WV,WI,WYDoes the role require work to be done 100% onsite due to its operational nature? Yes Cummins