Contact Center Specialist - Now Hiring

Leverage your communication skills for high-value sales and service contracts! We are urgently hiring driven contact center specialists. Secure immediate contract income by accepting short-term mandates that focus on lead generation, customer retention, and service follow-up. This role is ideal for motivated individuals seeking performance-based opportunities.

Your responsibilities:

- Make structured outbound calls for customer follow-up, product promotion, account activation, or lead qualification.
- Strive to meet specific metrics related to conversion rates, contact attempts, or customer retention goals.
- Meticulously record detailed notes regarding customer interactions, objections, and sales outcomes in the crm system.
- Quickly master product features, pricing, and promotional details relevant to the specific short-term mandate.
- Maintain an articulate, professional, and persuasive tone across all customer communications.

location: Mount Pleasant, TN
work hours: 08:00 AM - 05:00 PM

dress code:
Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.