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Assistant Manager - Front Office

HYATT Hotels

Role: Supports the Front Office Manager in overseeing reception, guest services, and daily operations. Key Duties: Supervise front desk staff and ensure smooth check-in/check-out. Handle guest queries, complaints, and escalations professionally. Monitor reservations, room allocations, and billing accuracy. Maintain service standards and coordinate with other departments. Train and motivate team members for excellent guest experience. Skills: Strong communication, leadership, problem-solving, customer service orientation. Qualifications Hospitality degree/diploma, 3–5 years’ front office experience. Hyatt Regency Lost Pines Resort and Spa | Austin , Bastrop , TX #J-18808-Ljbffr

Vacancy posted 2 hours ago
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