Strategic Contact Center Project Manager

ITCON Services

A leading service provider in Washington, DC is seeking an experienced Project Manager specializing in contact centers. The role involves leading projects to enhance operations, optimize performance, and manage technology initiatives within budget and timelines. Candidates should possess strong project management skills and FMCSA experience is preferred. This position offers opportunities for strategic planning and stakeholder engagement to achieve operational excellence while ensuring high-quality service delivery. #J-18808-Ljbffr ITCON Services

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Strategic Contact Center Project Manager in Washington DC vacancy

Head of Project Management (Remote)
$100k - $200k
...acquisition and supply chain management services to the US Coast... ...infrastructure resiliency, contact center operations, information technology... ..., program management, strategic communications, engineering,... ...Agencies. Position Overview The Project Manager serves as the...
Suggested
Contract work
Work at office
Local area
Remote work
Pantheon-Data
Washington DC
2 days ago
MEP Data Center Construction Delivery Project Manager - Saline, MI
$114.6k - $234.6k
...Job Description The MEP Data Center Construction Delivery Project Manager leads the onsite oversight and execution of complex mechanical, electrical, and plumbing (MEP) activities for Oracle's major data center projects. Acting as a technical and project delivery expert...
Suggested
Temporary work
For contractors
Local area
Flexible hours
Oracle
Washington DC
2 days ago
Contact Center Supervisor
...Contact Center Supervisor The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor...
Suggested
Contract work
Work at office
Leader Communications
Alexandria, VA
4 days ago
Service Center Manager
...Responsibilities Overview: The Service Center Manager (SCM) shall be responsible for the... ...and DOS CA customer. Monitors project to ensure work scope, schedule, and budget... ...Center communications and reporting, with strategic and operational planning experience....
Suggested
For contractors
Casual work
Work at office
Overseas
Empower AI Inc.
Washington DC
1 day ago
Director of Customer Service
$168k - $192k
...receivables. You will: Set the strategic direction for the Customer... ...other duties and special projects as assigned. What you will bring... ...service, operations, contact center, or related experience, including... ...teams and at least 2+ years managing managers or multi‑layered teams...
Suggested
Work at office
Datavant
Washington DC
3 days ago
Service Center Manager
$131.3k - $237.35k
...Description The Service Center Manager is responsible for the end‑to‑end leadership, performance... ..., modernization initiatives, and strategic planning. Location: This position is... ...believe you are the victim of a scam, contact your local law enforcement and report the...
Local area
Immediate start
Leidos
Arlington, VA
1 day ago
Contact Center Supervisor
...U.S. Contact Center (UCC) Supervisor Required: U.S. Citizenship required; favorable Tier 1 investigation (or immediate NBIS T1... ...Desk Institute (HDI) certification or International Customer Management Institute (ICMI) or equivalent contact center leadership training...
For contractors
For subcontractor
Immediate start
Worldwide
Relocation package
Constellation West
Alexandria, VA
4 days ago
Contact Center Supervisor
...La Clinica del Pueblo Job Description Job Title Contact Center Supervisor Location Hyattsville, MD Reports To Health Center Manager (HCM) Department Patient Medical Services FLSA Status Non-exempt Summary The Health Center Contact Center Supervisor will oversee the daily...
Work at office
Remote work
Flexible hours
Shift work
LA Clinica del Pueblo
Hyattsville, MD
2 days ago
Project Manager
$100k - $180k
...acquisition and supply chain management services to the US Coast... ...infrastructure resiliency, contact center operations, information technology... ..., program management, strategic communications, engineering,... ...is seeking an experienced Project Manager to lead complex federal...
Work at office
Local area
Remote work
Pantheon Data
Washington DC
19 days ago
Peterson Center on Healthcare - Senior Manager, Policy
$115k - $120k
...PetersonCenter on Healthcare ("Center") is a non-profit... ...Opportunity The Center seeks a Senior Manager to support the ideation, development... ...to support existing projects and grants including significantly... ...to build out areas of strategic focus. More specifically, responsibilities...
Work at office
Flexible hours
3 days per week
Clear Light Leadership
Washington DC
2 days ago
Strategic Project Manager
...The Supply Room in Frederick, MD, is seeking a Project Manager to oversee projects from inception to completion, ensuring schedules, budgets, and client satisfaction. This role involves planning, coordinating, and scheduling across teams, with a focus on thorough communication...
The Supply Room Inc
Washington DC
2 days ago
Security Operations Center (SOC) Manager
...recognition and appreciation programs. Security Operations Center (SOC) Manager Location: Washington, DC (On-Site) Clearance:... ...Position Overview The SOC Manager provides strategic and operational leadership for a 24/7 Security Operations Center...
For contractors
Local area
DirectViz Solutions
Washington DC
5 days ago
Financial Center Supervisor
$24.81 - $41.35 per hour
...Financial Center Supervisor Overview This is a full‑time career opportunity (approximately... ...in outbound calls, handling inbound contact center inquiries, scheduling appointments... ...and company policies. Play a key role in managing risk by ensuring the team's adherence to...
Hourly pay
Full time
Temporary work
Work experience placement
Local area
Work visa
Flexible hours
Fulton Bank, N.A.
Greenbelt, MD
2 days ago
Facility Project Manager
...Job Description Job Description FACILITY PROJECT MANAGER Financial & Realty Services, LLC dba FRS Professional Services, LLC (FRS)... ...studies and analysis, record management, quality control, and strategic planning. Candidates will review budgets and oversee projects...
Local area
Financial & Realty Services, LLC
Washington DC
13 days ago
Operations Project Manager
$70 - $80 per hour
...Payrate: $70.00 - $80.00/hr. Summary: The Manager of Database, Linux, and Monitoring Management within IT Infrastructure... ...System Management teams. This individual will provide strategic direction, ensure optimal performance, security, and reliability...
Full time
Aditi Consulting
Washington DC
3 days ago
Senior Data Center Construction Project Manager
$102.3k - $209.5k
...Job Description The Data Center Infrastructure Construction... ...team comprises experienced project managers, commissioning experts, and... ...through hands-on expertise, strategic coordination, and independent... ...Serve as the primary point of contact between the company and colocation...
Temporary work
For contractors
Flexible hours
Oracle
Washington DC
4 days ago
Head of Project Management
$81.7k - $166.1k
...Job Description The Project Manager will be responsible for the day-to-day management of healthcare interfaces through creation, localization... ...for the VA OEHRM program. You will provide overall planning, strategic direction, and communications in support of the Release...
Temporary work
Work at office
Local area
Flexible hours
Oracle
Arlington, VA
5 days ago
Sr. I.T. Manager of Operations & Delivery
...communities. We are currently seeking a Sr. I.T. Manager of Operations & Delivery to join the... ...that operational excellence and strategic transformation advance in parallel rather... ...workflow improvements. Establish and drive project and program governance, including...
Work at office
Local area
Remote work
Flexible hours
The Executive Leadership Council Inc
Washington DC
5 days ago
Project Manager
...MDW Associates is currently seeking a Project Manager to support the Office of the Director of Administration & Management for Privacy... ...services, advisory and assistance services, decision support, strategic planning, process planning and improvement, task execution and...
Full time
Contract work
Temporary work
Work experience placement
Work at office
Flexible hours
MDW Associates, LLC
Alexandria, VA
4 days ago
Senior Project Manager
...Senior Project Manager Entrusted by companies with challenging Cyber Security and IT data management recruiting needs, Flex Staffing Resources... ...Labor Relations; Workers' Compensation; Employee Benefits; Strategic Human Resources Consulting; Human Capital Data Analysis;...
Full time
Contract work
Temporary work
For contractors
Work at office
Flexible hours
Asset Staffing
Beltsville, MD
2 days ago
AI Project Manager
...AI Project Manager FM Talent Source is an enterprise that provides business and workforce solutions to help organizations nationwide overcome... ...thinking and communication skills to absorb and relay strategic needs articulated by clients and ensure these concepts are written...
Work at office
Local area
Flexible hours
FM Talent
Bethesda, MD
5 days ago
Senior Project Manager
$60 - $65 per hour
...Senior Project Manager Req number: R8061 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is... ...lessons learned for continuous improvement Maintain a long-term strategic outlook for systems and technologies under management...
Hourly pay
Full time
Contract work
For contractors
Apprenticeship
Work at office
Local area
Worldwide
CAI
University Park, MD
5 days ago
Head Of Project Management (Real Estate)
$116.9k - $143k
...What this job involves: We are seeking a Project Manager to serve as the central coordination... ...as a strong foundation for a career in strategic program management and business operations... ...general recruiting inquiries to our Contact Us page I want to work for JLL. Pursuant...
Daily paid
Work at office
Local area
Flexible hours
JLL
Arlington, VA
5 days ago
Senior Project Manager
...Senior Project Manager At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization... ...programs within federal or defense environments, strong strategic planning capabilities, and the ability to manage technical, financial...
Full time
Work at office
Local area
Bart & Associates
Washington DC
4 days ago
Head of Project Management
$160k - $170k
...Project Manager Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified... ...while contributing to long-term and strategic planning to ensure future end-user requirements... ...Serve as the primary point of contact for non-routine to moderately complex communication...
Contract work
For contractors
Flexible hours
Galapagos
Washington DC
3 days ago
Senior Project Manager
$130k - $165k
...Senior Project Manager Job Locations US-VA-Arlington Job ID 2026-668... ...the U.S. Coast Guard. This role provides strategic leadership, operational oversight, and... ...management representative and primary point of contact for the Contracting Officer (KO),...
Full time
Contract work
For contractors
For subcontractor
Work at office
Nakupuna Solutions
Arlington, VA
4 days ago
Head of Project Management (Remote)
...Project Manager – ERP Job Title: Project Manager – ERP - Navy Number of Positions: 1 Agency: Department of the Navy Contract Name: Navy... ...professionals and consultants to support the federal government with strategic project execution, financial process optimization, advanced...
Full time
Contract work
Temporary work
Remote work
Flexible hours
1 day per week
Biz First
Washington DC
3 days ago
FOIA Project Manager
$150k
...Chenega Professional Services Strategic Business Unit (SBU), supports... ...(FOIA) processing, records management, and transparency compliance.... ...serves as the primary point of contact for agency leadership and... ...operating procedures (SOPs) to meet project goals and agency requirements...
For contractors
Work at office
Chenega Corporation
Washington DC
4 days ago
Head of Project Management
...The Project Manager will be responsible for the day‑to‑day management of healthcare interfaces through creation, localization, deployment... ...for the VA OEHRM program. You will provide overall planning, strategic direction, and communications in support of the Release Manager...
Work at office
Local area
Ll Oefentherapie
Arlington, VA
1 day ago
Head of Engineering and Project Management
...Project Manager Molex is seeking a growth-minded Project Manager to lead cross-site collaboration across the U.S., Mexico, Poland and... ...external partnerships to support business growth Experience with strategic customers in the Telecom, Datacom, or Hyperscale industries...
Worldwide
Koch Industries
Washington DC
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Strategic Contact Center Project Manager. Be the first to apply!