Guest Service Agent - Holiday Inn Express

Drury Hotels - 91 Northeast Loop 410 - Responsibilities: Serve as the happy, helpful face of our hotel to guests entering and departing our front door.; Ensure exceptional, positive experiences for our diverse team members and guests.; Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.; Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.; Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.