Desktop Support Associate

Job Description

Job Description

Role: Desktop support/ Imaging

Location: MINERAL POINT, WI (53565)

Duration: 6 Months

Skills:

• Network knowledge
• Printer support
• Customer service

Technical duties include:

• Help to setup and monitor data closet equipment including servers and UPS.
• Monitor and report on general site health status including data closet equipment, servers, network, and clients.
• Assist with the running of cables and provide guidance to local team on cable runs and termination.
• Escort vendors within the site so they can do maintenance tasks on data closet systems.
• Assist the site lead with server operations as needed.
• Set up new servers and clients according to documented processes.
• Perform standard maintenance tasks on clients and servers including patches, agent install, and incident troubleshooting.
• Maintain and document all network IDF changes and port mappings.
• Collaborate with the plant staff to foster open communication with CBS and ensure all devices on site at used in accordance with CBS IT best practices.
• Position is 100% on site, with the primary location being the Cummins Mineral Point, WI, but also supporting additional the Stoughton, and Janesville sites.

Technical skills desired:

• Windows XP through 11, and server 2008 through 2019
• Familiarity with antivirus systems, Active directory, and basic windows security settings
• Have a basic understanding of network infrastructure including TCP/IP, switching, and common network devices.
• Proficiency with common IT software such as MS OFFICE, Telnet/Putty clients, remote desktop, and Cummins online tools (Teams/SharePoint) is required. This also involves utilizing imaging software for computer backup and recovery.

Technical skills desired:

• Windows XP through 11, and server 2008 through 2019
• Familiarity with antivirus systems, Active directory, and basic windows security settings
• Have a basic understanding of network infrastructure including TCP/IP, switching, and common network devices.
• Proficiency with common IT software such as MS OFFICE, Telnet/Putty clients, remote desktop, and * online tools (Teams/SharePoint) is required. This also involves utilizing imaging software for computer backup and recovery.

Education:

• High school diploma or equivalent

\nCompany Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\n\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.\r\n\r\nKyyba is an Equal Opportunity Employer.\r\n\r\nKyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b