Home Care QA Specialist - Bilingual

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***Bilingual Preferred***

The QA Specialist is responsible for conducting on-site client evaluations and developing service plans in conjunction with the authorization and performs other field visits as assigned

• Completes visits as scheduled and reports daily to scheduler
• Recruits hires trains and supervises attendants
• Completes appropriate forms attaches to the daily visit report and turns into the office within 48 hours of visit

REQUIREMENT

• Communicates regularly with supervisor about department issues and keeps management advised the potential problems in all areas
• Adheres to organizations policy and procedures
• Acts as a role model within and outside the agency
• Performs duties as workload necessitates
• Maintains a positive and respectful attitude
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Meets department productivity standards
• Participates in working groups councils and committees
• Insurance compliance with rules and regulations
• Participates on committees, and special projects, and seeks additional responsibilities
• Accomplishes all tasks as appropriate
• Recommends new approaches to affect ongoing continual improvements to policies, procedures, and documentation
• Maintains compliance with federal and state regulations concerning employment
• Participates in administrative staff meetings and attends other meetings and seminars
• Create and conduct presentations using audio visual tools including PowerPoint
• Performs other related duties as required and assigned
• Consistently promotes the company's core values
• Completes required compliance annual training

ESSENTIAL FUNCTIONS

• Completes visits as scheduled and reports daily to scheduler recruits, hires, trains, and supervises attendants
• Completes appropriate forms attaches to the daily visit report and turns into the office within 48 hours of visit
• Responsible for documentation of pertinent information
• Corrects and resubmits error rejections within 48 hours
• Responsible for maintaining supervisor files
• Participates in staff meetings and in-services
• Participates in community relations activities
• Maintains confidentiality of clients attendance and staff information

QUALIFICATIONS

• Two years full time study at an accredited college or university or individuals hired with a high school diploma or equivalent may substitute one year of full-time employment in a supervisory capacity in a healthcare facility agency or community based agency for each required year of college
• PHC, MC experience preferred

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.