Help Desk Specialist
AngelTrax
Help Desk Specialist Technical Support Dothan, Alabama On-site role; no remote work or travel | Full-time The Help Desk Specialist works with AngelTrax customers and internal teams to diagnose technical needs and support transportation safety systems. Responsibilities Work with products specific to school buses, mass transit trains and buses, law enforcement vehicles, and locomotives. Troubleshoot customer issues with products and software. Assist with customer returns. Communicate effectively with customers to diagnose problems in a timely manner. Communicate with internal departments to handle customer technical needs. Be self-motivated, punctual, professional, and dependable. Preferred Help desk support with IT experience. High school diploma or equivalent. Send your resume and any relevant background details to View email address on click.appcast.io. A focused cover letter helps the team understand where your experience fits. AngelTrax
Vacancy posted 5 days ago
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