Production Planner

If you are looking for an organization committed to the principles of Excellence, Integrity, Faith, and Teamwork, then Ridgeview Industries offers a challenging and rewarding employment opportunity for you. Ridgeview Industries is a leading metal stamping and assembly supplier primarily serving the automotive market. We currently employ approximately 600 people across our 4 locations. One of the great benefits of working at Ridgeview Industries is our Employee Stock Ownership Plan (ESOP), an additional retirement benefit that grows over time. As an ESOP owner, you’ll share in the success of the company! This unique plan helps build long‑term financial security while strengthening our shared commitment to Ridgeview’s future. We are seeking an experienced Production Planner for our Grand Rapids, MI location with a patient, friendly, and positive attitude. The ideal candidate for this role will have the following credentials. Responsibilities Cultivate positive customer relationships through proactive communication, timely response to concerns and follow through on requested information. Positive communication and follow through to create an environment of mutual respect, healthy conflict, constructive interaction and team accountability. Assist with the execution of consistent production schedule creation and resource management. Effectively utilize the QAD system and related tools to manage customer forecast and sales orders. Set up new part numbers, customers, update and maintain customer orders and ship‑to locations. Support customer and supplier returns. Track missed or late shipments along with expedites to customers. Manage inventory needs at outside processors based on production lead times and customer requirement dates. Work with purchasing on material shortages in part through analyzing the amount of material required to complete production work orders and customer requirements. Analyze schedule and material use to identify developing problem areas including slow‑moving material, discontinued/obsolete material, and expedited material. Identify and propose activities to drive intentional, incremental and sustainable improvements. Support quality initiatives and corrective action processes as required. Identify cost saves via process, productivity, scheduling principles, and other improvements. Qualifications Bachelor’s degree in supply chain management, business or operations management. Minimum of 3 years automotive customer service planning experience. Passion and discipline to accurately follow procedures and work instructions. Excellent communicator who can deliver information in a clear, open, honest and accurate manner. Data driven approach to problem solving and decision making. Willing to take direction and work independently when needed. Must be a team player. Dedicated to teamwork and putting the value of team before individual interest. QAD experience preferred. Benefits Medical, dental, vision, life and disability insurance and flexible spending account(s) Matching 401(k) retirement plan Paid vacation, vacation purchase option, and 10 paid holidays Many employee programs including an on‑site fitness facility #J-18808-Ljbffr