RevOps Systems Administrator

Revenue Operations (RevOps) Systems Administrator Revenue Operations Hireology Chicago, IL Full-Time About The Role We are seeking a proactive, curious, and adaptable RevOps Systems Administrator with 5+ years of system administration experience to join our Revenue Operations team and be a solutions partner across Sales, Marketing, Finance, Customer Success, and Product. In this dynamic and multifaceted role, you’ll own our go‑to‑market tech stack, connecting our tools, data, and teams. This is not a narrowly scoped admin role — it’s hands‑on, cross‑functional, and ideal for someone who thrives with autonomy, moves fast in ambiguity, and holds themselves accountable for outcomes, not just outputs. If you like digging into data, connecting the dots across systems, troubleshooting the hard stuff, and leaving things better than you found them, we’d love to meet you. Key Responsibilities Tech Stack Ownership & Architecture Serve as the primary owner and architect of Hireology’s Revenue Operations tech stack, responsible for how systems work, how they integrate, and how they evolve. Maintain deep, current knowledge of each platform in the stack and proactively identify capability gaps, redundancies, or integration opportunities. Own the cross‑system data flow to ensure clean, consistent data movement, healthy integrations, and documentation. Drive tool consolidation, configuration improvements, and integration enhancements across the stack. Act as the team’s first point of contact for new tool evaluations and integration assessments, providing structured analysis and clear viewpoints. Salesforce Administration & Platform Ownership Act as the primary Salesforce Administrator (Sales Cloud) – the foundation of the role. Own overall platform health: user access, profiles, permissions, record types, flows, reports, dashboards, and validation rules. Manage regular platform hygiene: data clean‑ups, sandbox refreshes, package administration, and release readiness. Partner with a Salesforce developer to choose the right blend of declarative and programmatic solutions. Cross‑Stack Troubleshooting & Problem Solving Be the team’s primary troubleshooter for unexpected behavior across systems. Diagnose issues spanning multiple systems and resolve end‑to‑end. Approach ambiguous problems with structure, hypothesis, testing, documentation, and clear communication. Research and resolve independently before escalating. Stakeholder Partnership & Process Design Work closely with stakeholders to understand needs and translate them into system solutions. Gather requirements, recommend improvements, and deliver thoughtful, scalable, documented solutions. Help streamline and optimize lead‑to‑revenue processes through configuration, automation, and tool enhancements. Communicate system changes, updates, and best practices across the RevOps team and supported departments. AI Tooling & Innovation Engage with AI tools such as Claude to accelerate research, documentation, analysis, and system problem‑solving. Explore how AI can extend the capabilities of our tech stack and surface new tools, use cases, or workflows. Prior experience with AI‑assisted operations workflows is a plus; enthusiasm for learning and applying is required. Tool Evaluation & Vendor Involvement Serve as the team’s primary point of contact for new tool and integration evaluations, assessing fit and recommending solutions. Engage with vendor reps and stay current on platform roadmaps and capabilities. Partner with RevOps leadership on contract renewals, providing usage, value, and gap insights. Access Management, Onboarding & Compliance Own system onboarding and offboarding across the stack. Manage user access, permissions, and provisioning with a security‑first mindset. Act as RevOps’ primary point of contact for SOC 2 compliance work alongside Engineering and Vanta administration. Documentation & Workflow Management Track work through Salesforce Cases and Jira, keep queues current and communication proactive. Maintain accurate, useful documentation in Confluence. Follow change management practices for transparency and continuity. What You Bring 5+ years of hands‑on experience in systems administration or GTM operations, including Salesforce ownership. Salesforce Admin (Sales Cloud) experience with strong knowledge of data model, flows, Data Loader, reporting, and dashboards. Salesforce Administrator Certification (ADM‑201) is a plus. Comfort with Salesforce platform maintenance tasks: sandbox refreshes, release readiness, installed packages, data quality. Experience collaborating with Salesforce developers for declarative and custom solutions. Familiarity with RevOps tools (HubSpot, 6sense, Gong, DocuSign) and interest in deep stack exploration. Strong troubleshooting instincts: hypothesis, testing, documentation, resolution before escalation. Ability to analyze, interpret data, and communicate findings to technical and non‑technical audiences. Interest in AI tools as part of daily workflow and openness for learning new AI capabilities. Strong organization, detail orientation, and ability to manage competing priorities. Demonstrated independent, cross‑functional work with ownership and follow‑through. Comfortable with onboarding, offboarding, documentation, and platform maintenance. Why This Role You’ll own the full infrastructure, with real accountability across systems, teams, and the data lifecycle. Autonomy to work the way you prefer, aligning on priorities and outcomes, and trusting you to figure the how. The stack will grow, along with learning opportunities, keeping you energized. You’ll be surrounded by people who value precision, accountability, and continuous improvement. We’re investing in AI and want you to lead: use tools like Claude to make the team faster and sharper. Compensation & Benefits Base salary: $100,000 (plus 10% bonus) Health, Dental, and Vision coverage from day one 401(k) with company match Unlimited PTO and mental health days External learning budget Real career advancement – we promote from within Must be authorized to work in the United States. We are not able to provide Visa sponsorship. Agency and/or Third Party inquiries will not be accepted. Hireology is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. We support an inclusive workplace where Hireologists excel based on personal merit, qualifications, experience, ability, and job performance. #J-18808-Ljbffr Hireology