VP, Contact Center Platform & AI Analytics
GenStone
GenStone is seeking a VP, Customer Contact Administration in Tampa, Florida, to own the enterprise strategy for customer contact technologies. The role involves overseeing the NICE CXone platform and ensuring exceptional customer experiences across various channels. Qualified candidates will possess a Bachelor's degree in a related field and extensive experience in contact center technology, with strong leadership and project management skills. This position offers competitive compensation, including a hiring range of $150,000 to $175,000 annually and bonuses. #J-18808-Ljbffr GenStone
- Role Summary VP - Applied AI Solutions Role Overview The Vice President of Applied AI Solutions... ...deployment. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and big data... ...g., Hadoop, Spark) is a plus. Strong analytical and problem‑solving skills, with a data...PlatformApprenticeshipRemote work
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$150k - $175k
...end capabilities under one platform. This comprehensive... ...interest rate environments. The VP of Customer Contact Administration owns the... ...integrations by ensuring contact center capabilities across voice... ...roadmap for automation, AI, and analytics. Partnering closely with...PlatformContract workRemote workFlexible hours$141.44k - $212.16k
...Dev Senior Tech Lead Analyst in Tampa, Florida. You will lead the architecture and development of a Financial Analytics application, driving the integration of AI and ML technologies to enhance banking solutions. The ideal candidate will have over 12 years of software...Platform$141.44k - $212.16k
...Florida. This hybrid role involves overseeing the architectural design and hands-on development of an innovative AI platform that enhances financial analytics. With over 12 years of experience, you'll lead a top-tier engineering team, ensuring that the platform meets...Platform- Citigroup Inc. is seeking an experienced Senior Generative AI Developer in Tampa, Florida. You will play a key role in the design and... ...AI solutions across the company's Controls Technology platform. This involves collaborating with cross-functional teams and contributing...Platform
- Genstone Realty is looking for a Vice President of Customer Contact Administration to lead the strategy and operations for their contact center technologies. You will oversee the NICE CXone platform, ensuring exceptional customer experiences across voice and digital channels...Platform
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Enterprise IAM Architect, VP page is loaded## Enterprise IAM Architect, VPlocations: Jersey... ...the direction that workforce, cloud, and platform teams execute against across regions.This... ...enterprise as technology, automation, and AI continue to scale.**“Visa sponsorship/...PlatformWork at officeLocal areaRemote work- ...objectives. Utilize expertise in various Big Data platforms (e.g., Hadoop, Hive, Kafka, Spark) to... ...for large-scale data warehousing and analytics solutions. Develop and enhance ETL (... ...team members. Identify opportunities to use AI tools to speed up development, code reviews...Platform
- ...Adoption and User Enablement Lead, VP page is loaded## Microsoft M36... ...365 Copilot, the Power Platform, and the broader M365 productivity... ...closely with technical AI engineering teams, the Adoption... ...pollination of ideas. Act as the go-to contact for questions and best...PlatformWork at officeImmediate startRemote work
$130.88k - $196.32k
...development, with emphasis on automation, AI tooling, strategic communication, and... ...including AI-powered decision support, workflow platforms, and intelligent dashboards to enhance... ...integrity. Data-Driven Insights & Analytics: Conduct qualitative and quantitative analysis...PlatformFull timeWork at office$87.28k - $130.92k
...multiple sources of information. Requires good analytical skills in order to filter, prioritize and... .... Ensure safety and security of the RBA Platform and collaborate with CISO to secure... ...efficient and automated software delivery. AI Skills: Leverage Artificial Intelligence...Platform- ...Management and Compliance, you are at the center of keeping JPMorganChase strong and... ...oversight of large, complex programs and AI and machine learning systems across the firm... ...the engineering organization developing platforms for AI and machine learning and data serving...Platform
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$113.84k - $170.76k
The Business Analytics Lead Analyst is a member of the Fusion... ...behaviors. Leverage AI/ML models (eg anomaly... ...tolls, data enrichment platforms and dark web monitoring... ..., Security Operations Center to help design... ...please see above and/or contact the recruiter. -------...PlatformFull time$113.84k - $170.76k
...Cloud & DevOps Strong background in cloud platforms (AWS, Azure, GCP), including... ...finance insights. Artificial Intelligence (AI) Integration (Exposure) Exposure to AI/ML... ...priorities and tasks effectively. Strong analytical, logical, systems thinking, and critical...PlatformFull timeLocal area- ...seeking an experienced Senior Generative AI Developer to help drive the design, development... ...our enterprise Controls Technology platform. You will collaborate with cross‑functional... ...effectively in cross‑functional teams. Analytical and proactive approach to problem‑solving...Platform
- ...improvement processes Experience in product or platform-wide release management, in addition to... ...levels of management Willingness to use AI for process improvement Strong working... ...development life cycle, design, and data analytics PMP Certification or Certified Scrum...Platform
$113.84k - $170.76k
...robust batch applications. Cloud Platforms: Good understanding and... ...platforms (e.g., AWS, Azure, GCP). AI-based Code Implementation... ...completion. Problem Solver: Strong analytical and problem-solving abilities... ..., please see above and/or contact the recruiter. Anticipated...PlatformFull time- ...and engineering enterprise‑grade Agentic AI solutions capable of integrating data from... ...Engineering, Architecture, Enterprise Platforms, and Product—defining the technical approach... ...Skills Exceptional problem‑solving and analytical skills. Ability to execute independently...Platform
$180k - $220k
...passionate about enabling secure, resilient, and scalable technology platforms across the enterprise. This role provides architecture... ...Influence the responsible adoption of emerging technologies, including AI‑enabled capabilities and intelligent automation, within...PlatformFull timeWork at officeLocal areaRemote workVisa sponsorship- ...~ Strong strategic and analytical skills, including the ability... ...role supporting VP/ED/MD-level leaders... ...leveraging Copilot and AI-enabled productivity tools... ...site health and wellness centers, a retirement savings plan... ..., industries, and platforms. Operating in over 160...PlatformContract workWork at office
- ...VP, Investment Banking Crosstree is seeking experienced investment banking... ...presentation skills Quantitative and analytical skills including financial modeling,... ...with Capital IQ and comparable platforms Experience with AI-enabled deal tools and workflows Application...PlatformWork experience placement
- ...Join to apply for the Sr Analytics Engineer role at Trellance Cooperative Holdings, Inc. Overall... ...-end analytics for s on our modern data platform (Snowflake + dbt) and own Power BI... ...plans focused on measurable impact. Develop AI-driven processes for efficient engagement...PlatformFull time
- ...and Compliance, you are at the center of keeping JPMorgan Chase... ...Emerging Capabilities in the Data Analytics & Intelligent Automation team,... ...rollouts. Collaborate with the AI Enablement team to ensure... ...stakeholder groups. ~ Experience with platforms such as Databricks, Sigma,...Platform
$113.84k - $170.76k
...accessible, and polished user experience for an enterprise CRM platform, with deep Angular expertise and strong UI/UX partnership. Position... ...to stakeholders. Innovation: Evaluate and responsibly adopt AI‑assisted development tools (e.g., GitHub Copilot) and modern frontend...PlatformFull time- ...regulatory and risk expectations.* Leverage analytics and AI‐assisted capabilities to improve role... ....* Exposure to workforce identity data platforms or identity fabric concepts.* Cloud &... ...platforms (e.g., AWS IAM Identity Center) without owning cloud IAM design.* Relevant...Platform
- Microsoft Ai & Automation Governance Engineer - Productivity Intelligence (Financial Services), VP page is loaded## Microsoft Ai & Automation Governance... ...Studio agents and Power Platform solutions across a global... ...governance guardrails.* Center of Excellence (CoE)...PlatformWork at officeRemote work
- ...assets, founded by partners with a strong track record building platforms in various industries. Position Summary The Financial Group... ...using common language Experience preparing financial statements Analytical - finds meaning and action in numbers, and is data-driven...PlatformWork at officeLocal area
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