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Technical Support Manager - Lead Engineers, Elevate CSAT (Remote)

Cribl

Cribl, a B2B SAAS data observability company, is seeking a Technical Support Manager to lead a highly technical support team, ensuring top-tier customer success and rapid incident response. You will mentor engineers, review case metrics, and drive processes, with on-call duties; candidates should have at least 3 years leading technical teams and 10 years in customer-facing roles. This remote-first role offers a competitive base salary range of 116k–181k USD and a comprehensive benefits package. #J-18808-Ljbffr

Vacancy posted more than 2 months ago

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