Team Member

Job Description

Team Member

Our Vision: To become the leading Home Décor retailer.

Our Mission: Enable everyone to affordably make their house a home.

Job Summary:


The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.


Key Roles & Responsibilities:

• The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
• The TM contributes to a customer-focused environment while providing excellent customer service.
• The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
• The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines.
• TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building.
• The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time.
• The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
• All other duties are based on business needs.

Qualifications & Competencies:

• At least 18 years old.
• High School Diploma/Equivalent.
• Communicates clearly and concisely with excellent verbal and comprehension skills.
• Ability to work a flexible schedule including nights, weekends, and some holidays.
• Ability to work independently and within a team environment.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
• Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations.

Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business