Operations Specialist
Robert Half
We are looking for an Operations Specialist to support delivery execution for an organization in Connecticut. This is a Contract position focused on building effective delivery plans, maintaining accurate order information, and coordinating with store and warehouse teams to keep service levels on track. The ideal candidate brings logistics experience, strong analytical ability, and a practical approach to resolving routing and scheduling challenges in a fast-paced environment.Responsibilities:• Develop and adjust delivery routes to improve efficiency, control transportation costs, and meet daily service commitments across multiple service areas.• Review orders and supporting documents for completeness, verify customer and delivery details, and correct discrepancies before routes are finalized.• Use dispatching and logistics platforms to oversee delivery activity, track order progression, and manage special handling needs or delivery limitations.• Partner with store associates, warehouse personnel, and delivery teams to confirm capacity, address order issues, and support smooth day-to-day operations.• Monitor open stops and route capacity throughout the planning cycle, making updates that balance distance, timing, and customer experience.• Evaluate delivery constraints such as access requirements, scheduling windows, returns, and exchanges to determine the most effective routing approach.• Maintain operational records and communicate updates clearly to stakeholders to support compliance with service expectations and internal standards.• Assist with additional operational tasks as needed to support changing business demands.
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