Server - Sports & Social Cary

Overview Sports & Social Cary is a one-of-a-kind sports bar and social lounge located in downtown Cary. The location features multiple TV screens, state-of-the-art AV technology, an LED display showing several games and sporting events, and an elevated dining and beverage experience with made-from-scratch menu items and curated cocktails, live music, special events several days a week, and interactive social games. Responsibilities Greet all guests and take beverage and food orders in a prompt and professional manner. Serve cocktails and/or menu items to bar guests; up-sell when taking orders. Maintain energy and professionalism; be energetic, outgoing, and fun while providing outstanding service. Provide outstanding and professional service with a smile to ensure guest satisfaction. Communicate effectively with co-workers and kitchen staff, both verbally and using the point of sale system. Communicate with guests clearly, patiently, and with good humor. Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items. Consistently check guests' identification to ensure minimum age requirements for alcohol are met. Monitor guest behavior and level of alcohol consumption and determine when service should cease; notify management of incidents involving excessive consumption or impairment. Complete all assigned side work accurately and on time. Accurately account for all sales and payments from guests. Alert management to any service or safety issues and perform appropriate service recovery as needed. Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate with bartenders and kitchen for ordering and receipt of food and beverages. Qualifications At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishes preferred. Must meet state legal age requirements. Must speak fluent English; other languages preferred. Courteous, pleasant, and good-natured personality. Strong communication skills for interactions with guests, bartenders, wait staff, cooks, and supervisors. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state regulations. Reading and writing abilities; basic math skills for handling cash and credit. May be required to work nights, weekends, and/or holidays. Physical & Job Requirements Handling, carrying, or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.). Ability to stand and move about the facility for the entire shift. Handling food, objects, products, and utensils effectively and safely. Bending, stooping, kneeling, lifting. #J-18808-Ljbffr