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Data Analyst: Contact Center Insights & Forecasting

ITCON Services

ITCON Services in Nashville, TN, is seeking a Data Analyst to support operational performance, forecasting, and reporting for the 287(g) Contact Center. The role includes analyzing call volumes, trends, and workforce needs. Ideal candidates will hold a Bachelor's degree in data analytics or related fields, have 2-4 years of experience, and be proficient in Excel, SQL, and BI tools. This position requires U.S. citizenship and the ability to obtain necessary clearances. #J-18808-Ljbffr ITCON Services

Vacancy posted 2 days ago
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