Exam Technician

Job Description

Job Description

About us:

Bolton Veterinary Hospital is a fast-paced, general and emergency practice with a support team of over 100!  We are proudly privately owned, and have been in operation since 1953.  We have amazing employee benefits and a highly dedicated and tenured staff.  This is a high-volume hospital that operates 24/7/365 to provide care ranging from wellness exams to critical cases.

We are looking for Technicians to work hand in hand with our veterinarians during wellness and urgent care exams.  

What do you do?

• Take concise patient histories and manage initial client interactions during visits

• Relay patient history information to veterinarian in preparation for exam

• Physical examinations

• Emergency triage/procedures

• Immunizations

• Euthanasia assistance

• Phone triage/client communication

• Basic cleaning

• Nail trims

• Inventory maintenance

Primary Job Responsibilities

• Prepare exam room with proper cleaning, stocking and disinfection protocols

• Interact with clients in polite and professional manner

• Participate in accurate medical records by assisting doctor or maintaining a technician SOAP as appropriate

• Proper triage and weight on pet

• Assist doctor in examination using appropriate and fear free restraint techniques

• Perform treatments according to BVH protocols as directed by doctor including blood draws, administration of vaccines or medications, radio graphs 

• Properly requisition lab work and fecal testing

• Under doctor’s supervision, ability to add or refill a prescription in Infinity, appropriately  fill medication including controlled drugs

• Properly admit a patient to hospital including: appropriate identification, admission paperwork with owner, cage set up, and checking the patient into Instinct program with appropriate admit group orders.

• Ability to input invoices and check out patients per BVH process

• When regular CSR team is unavailable:  Answering phones & scheduling as appropriate, making calls as needed and assisting clients both check in and with discharge process.

All Exam Technicians and Assistants are required to: 

• Perform proficient animal restraint

• Update medical records as needed

• Ability to read previous medical records, scan and link, and update patient reminders 

• Communicate with doctors and technicians through notations in medical records 

• Record necessary (highlighted) information for hospitalized patients 

• Create estimates/treatment plans, take home instructions and communicate them effectively and thoroughly to clients 

• Create prescriptions based on doctors instructions including refills, written prescriptions, controlled drugs, chemo drugs

• Maintain cleanliness of exam rooms, pharmacy area, treatment area; all surfaces 

• Keep food and drinks out of treatment area; any place not permitted by OSHA Inventory 

• Log controlled drugs 

• Restock supplies 

• Follow OSHA requirements 

• Follow practice’s health and safety protocols 

Education and Experience: 

• Education equivalent to a high school diploma or general education degree; will consider at least 1-3 years of experience in lieu of degree. 

• Knowledge of basic veterinary practices, procedures, and terminology. A willingness to pursue further education in the veterinary field is needed. 

• This position requires a working knowledge of pharmaceutical medications (including controlled drugs/chemo), basic laboratory skills, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations. 

• Ability to appropriately handle all animals. 

Pay Range:

$18 - $23 per hour depending on level of experience, skills and abilities and any applicable certifications

Benefits: