Referral & Relationship Representative

Referral & Relationship Specialist Disability Law Group is seeking a motivated, relationship-driven Referral & Relationship Specialist to help grow, organize, and strengthen the firm's referral network across Disability Law Group, Michigan Accident Attorneys, and related practice areas, including Social Security Disability, VA Disability, and personal injury referrals. This is not a traditional administrative role. This is a business development, referral growth, and community partnership position for someone who enjoys building relationships, conducting outreach, attending events, tracking a referral pipeline, and turning professional connections into measurable opportunities. The Referral & Relationship Specialist will serve as the point person for referral development, referral partner communication, relationship tracking, outreach follow-up, and referral process improvement. This role will help the firm better understand where referrals are coming from, where referrals are going, which relationships should be prioritized, and how referral opportunities can be increased. The ideal candidate will be proactive, organized, professional, relationship-focused, and comfortable working toward outreach goals, referral growth goals, and performance-based expectations. This role requires consistent follow-up, strong communication, local travel, and the ability to represent the firm well in the community. Key Responsibilities The Referral & Relationship Specialist role should be structured around five main pillars: Referral Network Development Business Development & Outreach Referral Tracking, Reporting & Revenue Awareness Community Outreach & Event Representation Cross-Department Collaboration Qualifications Required 2+ years of experience in business development, referral development, relationship management, community outreach, provider relations, sales, account management, nonprofit development, legal marketing, healthcare marketing, or partnership development. Demonstrated experience conducting outreach, managing follow-up, building relationships, or maintaining a relationship pipeline. Comfortable working toward outreach goals, activity goals, referral goals, quota-based expectations, or performance-based targets. Strong written and verbal communication skills. Professional, polished, and credible presence when representing the firm externally. Strong organizational skills and ability to track outreach, follow-up, referral sources, and relationship status accurately. Ability to work independently, take initiative, and move relationships forward without constant direction. Comfortable with local travel, in-person meetings, networking events, and occasional evening/weekend events. Valid driver's license and reliable transportation. Ability to work cross-functionally with leadership, attorneys, marketing, intake, and operations. Preferred Experience managing a book of business, referral partner network, donor base, provider relationships, client accounts, or community partnerships. Experience with CRM systems, Excel, Monday.com, referral tracking tools, or sales pipeline reporting. Experience in legal, healthcare, disability services, veterans services, nonprofit, insurance, medical office outreach, home health/hospice liaison work, or professional services. Prior experience in a commission, bonus, quota, OTE, or performance-based role. Experience attending events, tabling, networking, presenting, or representing an organization externally. Regular check-ins may include: Weekly or biweekly check-in with direct supervisor during the launch period Weekly planning around referral development and process improvement Monthly meeting with marketing once the role is established Ongoing communication with intake and client-facing team members Follow-up meetings with team members currently involved in referral tracking and follow-up A Skills assessment will be provided in the interview process Compensation This role includes a base salary plus eligibility for a performance-based bonus opportunity tied to approved referral development, relationship growth, outreach activity, and business development goals. Final compensation will depend on experience. The pay range for this role is: 65,000.00 - 75,000.00 USD per year (Disability Law Group) Disability Law Group Llp