Senior Consultant - Training & Onboarding

Requisition ID 28230/*generated inline style */ Country United States of America/*generated inline style */ Location type Hybrid/*generated inline style */ State / Province Texas/*generated inline style */ City Austin, Dallas, Houston/*generated inline style */ About Us Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:Organizational StrategyAssessment and SuccessionTalent AcquisitionLeadership DevelopmentRewards and Benefits/*generated inline style */ Job description Role OverviewKorn Ferry is seeking a Senior Consultant, Training & Onboarding to contribute to our growth and profitability goals by delivering best-in-class support services to our clients and internal teams.This dual-impact role blends end-to-end recruitment process training, onboarding oversight, and complex candidate accommodation case management with global knowledge strategy. You will train colleagues on client workflows, conduct confidential consultations for candidate accommodation requests, and serve as a programmatic architect—translating regional compliance, process changes, and operational insights into global, scalable training frameworks.Core Responsibilities:Recruitment Process Training & OnboardingTrain colleagues on the full lifecycle for assigned clients, ensuring full alignment with agreed-upon Key Performance Indicators (KPIs).Lead the new team member onboarding experience end-to-end, from securing proper equipment and tools to conducting compliance audits.Proactively design training schedules aligned with continuous improvement initiatives and drive participation in the KF internal learning curriculum.Communicate process updates and changes to the team to ensure smooth collaboration with stakeholders.Utilize data and quality metrics to measure and report training impact to client stakeholders in both formal and informal forums.Candidate Accommodations & Case ManagementServe as a Subject Matter Expert (SME) for high-complexity candidate accommodation cases across global regions, managing interactive processes end-to-end with empathy and strict confidentiality.Evaluate nuanced accommodation requests, designing tailored interview and hiring process adjustments.Partner directly with recruiting coordinators, interview panels, and hiring managers to seamlessly execute reasonable adjustments across the assessment lifecycle.Knowledge Architecture & Instructional DesignBuild and maintain an operational knowledge base covering client hiring workflows, localized disability frameworks, common adjustments, and assistive technologies.Design and deliver interactive instructional modules covering disability etiquette, cross-cultural accommodation nuances, and legal recruitment compliance.Work closely with KF Quality Auditors, Team Leads, Client Points of Contact (POCs), and L&D partners to identify continuous learning opportunities.Compliance, Governance & Continuous ImprovementEnsure recruitment and accommodation processes adhere to local legal requirements and international data privacy laws (e.g., GDPR, CCPA, ADA, UK Equality Act, EU Directives).Identify operational gaps and develop continuous improvement initiatives aligned with client business goals.Required QualificationsEducation: Bachelor's degree or equivalent experience.Experience: 3+ years of experience spanning L&D, recruitment onboarding/operations, candidate accommodations, or HR instructional design in a fast-paced environment.Instructional & Facilitation Skills: Proven track record of creating interactive training content and delivering engaging presentations to both internal and external stakeholders.Technical Skills: Advanced proficiency in MS Office or Google Workspace, familiarity with enterprise case management systems, and awareness of modern assistive technologies (e.g., screen readers, adaptive hardware).Communication & Adaptability: Excellent oral and written communication skills in English; ability to deal with ambiguity, adapt quickly, and communicate persuasively across diverse cultures.Analytical Skills: Ability to analyze complex data/quality metrics and convert them into sound recommendations and solutions.Preferred QualificationsPrior experience with technology-driven recruitment or managing/mentoring distributed team members.Working knowledge of international disability and accommodation frameworks (e.g., ADA, UK Equality Act, EU accessibility standards).Relevant industry certifications (e.g., L&D/Training certifications, CPDM, CDMS, Certified ADA Coordinator, SHRM-SCP/CIPD)./*generated inline style */ Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans./*generated inline style */ Internal Mobility at Korn FerryIf you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position./*generated inline style */ Korn Ferry is an Equal Employment Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law./*generated inline style */ Background Check DisclaimerThe successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications/*generated inline style */