QA Engineer - Video/Telecom

Duties / Responsibilities:
1. Design & Develop test cases and test suites focusing on efficiency and maintainability strategically designed for Automation.
2. Execute functional, regression, integration, and user acceptance tests on IPTV, VoIP, internet, and network-based services.
3. Create and maintain strategic core test plans with meaningful test steps and expected results based on product requirements and User Stories.
4. Create actionable Defects collaborating across stakeholders on priority and criticality.
5. Collaborate with developers, product managers, and QA team members to verify issue resolution and ensure end-to-end product quality.
6. Participate and contribute in Agile team activities including daily standups, planning sessions, and retrospectives.
7. Produce a consistent Daily Status Report and Sprint End Reports with meaningful KPIs
8. Support Deployment Testing including smoke and sanity tests during Production Releases.
9. Validate system performance, UI/UX behavior, accessibility, error handling, and service reliability across devices.
10. Leverage various QA and Agile KPIs to continuously improve the QA processes, tools, best practices and overall QA strategy
11. Learn and Contribute to Automation Frameworks and efforts using Selenium, Appium etc.
12. Other duties as assigned by Supervisor.

Essential Skills / Competencies:
• Detail and Quality Oriented
• Analytical Thinking
• Strong Communication and Collaboration
• Test Planning and Execution
• Telecom Systems Knowledge (e.g., VoIP, SIP, LTE)
• Problem-Solving and Troubleshooting

Language Skills:
Possess strong verbal and written communication abilities, demonstrating fluency in English to engage with team members customers, vendors and partners.


Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to walk, stand for long periods of time, sit and talk or hear. The employee frequently is required to use hands and fingers, to handle, or feel, sit for long periods of time, stand frequently, bend, squat, reach and turn to access files and office equipment. Must be able to lift up to 10 pounds.

Work Environment:
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. This job operates primarily in a professional office environment. This role routinely uses standard office equipment.

PR: $45/hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Bachelor's degree in Computer Science, Engineering, or related technical field preferred
• 2+ years of experience in software or systems quality assurance
• Experience testing telecommunications or technology products is a plus
• Familiarity with QA tools such as Jira, TestRail, Postman, or similar platforms
• Understanding of networking protocols, IPTV, VoIP, or broadband services is a plus
• Basic exposure to automation testing tools and scripts preferred


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.