IT Administrator

IT Administrator

Electra is seeking an IT Administrator to support IT operations and enterprise applications across the organization. This role supports core platforms including Microsoft 365 and Siemens PLM applications, with responsibilities including user management, access management, application support, and general IT troubleshooting. The position works closely with the IT Manager and PLM Specialist to ensure users have the systems, access, and support needed to operate effectively.

What You'll Do

• Support user management in Microsoft Entra ID, including account creation, group assignments, and license management
• Assist with Exchange Online administration, including user mailboxes, shared mailboxes, and distribution groups
• Support SharePoint Online and OneDrive, including user access, permissions, and collaboration issues
• Respond to user requests related to access, authentication, and account issues
• Provide daily IT support for Windows, macOS, and Linux systems
• Assist with workstation setup, application issues, and connectivity problems
• Troubleshoot peripherals, printers, VPN access, and collaboration tools
• Respond to and resolve IT support tickets
• Install and configure Siemens PLM client applications, including NX, Teamcenter, and Capital Harness, for new users and workstations
• Support Siemens PLM user onboarding by managing users, groups, and access permissions
• Assist with project-related support within Teamcenter
• Provide first-level troubleshooting for Siemens client and usage issues and escalate to the PLM Specialist when necessary

What You'll Bring

• A Bachelor's degree in Information Technology or related discipline with 2+ years of experience
• Microsoft 365 Administration including Entra, SharePoint, and Exchange
• Endpoint support for Windows; working familiarity with MacOS and Linux
• Installation, configuration and troubleshooting endpoints and enterprise applications
• Fundamental understanding of identity, access control, and authentication concepts
• Strong problem-solving skills with an ability to analyze issues, identify root cause and implement effective solutions
• Resolve common issues independently and escalate complex issues appropriately
• must be a U.S. Person

What We Offer

• Competitive salary and equity
• Medical, dental, and vision insurance; STD, LTD, and life insurance
• Generous PTO, sick leave, and company holidays
• Paid winter break
• 401(k) with immediate vesting
• Free catered lunches, coffee, snacks, and drinks at our Manassas headquarters
• Free on-site parking