Data Entry Clerk

Job Description

Job Description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. 

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Data Entry Clerk, under general supervision, will perform a variety of functions from data entry in all lines of business including, but not limited to, assisting Sales, Customer Service, Dispatch, Residential, Commercial, and/or Roll Off.  This position uses problem solving skills daily to resolve and maintain accurate records for our customers and billing.  

Responsibilities of Position:

• Perform data entry in a timely and accurate fashion
• Assist with open interviews, drug screens, and submission of background checks for potential candidates *Specific to Operations*
• Interact with internal and external customers in a professional manner
• Maintains a professional work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, and management
• Provide administrative back up for Receptionist covering scheduled time off *Specific to Operations*
• Provide administrative support to Customer Service Manager *Specific to RAG*
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Excellent customer service, data entry, and communication etiquette
• Proficient in Windows and Microsoft applications
• Excellent verbal & written communication skills
• Must be organized and detail-oriented with the ability to multi-task
• Possess proven analytical/problem-solving solutions for the customer and the company
• General knowledge of office functions
• Must work efficiently and effectively, both independently and as a team
• Able to meet deadlines and complete assignments within stated time limits
• Be able to always present and maintain a professional appearance and demeanor
• Strong organizational and time management skills

Experience & Knowledge Needed for Position:

• Waste industry (Roll Off, Residential and Commercial lines of business) experience preferred
• Previous experience in Sales Support, Administrative Assistance, or similar

Physical Requirements in a Regular Workday:

• Frequently lifting/carrying a max of 20 lbs
• Occasionally pushing/pulling a max of 20 lbs
• Rarely lifting/carrying/pushing/pulling a max of 100 lbs
• Rarely working outside in changing temperatures, wet/humid conditions
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter
• Occasionally stooping/kneeling/crouching/crawling
• Occasionally climbing and/or balancing
• Frequently sitting/standing
• Occasionally walking

Additional Working Conditions/Aspects:

• Exposure to residential and commercial waste
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.