ATL Enforcement Officer

Job Description

Salary range: $44,439-$62,400

Posting expires: May 26, 2026

General Description and Classification Standards

The Vehicle for Hire ATL Enforcement Officer is responsible for performing inspections and enforcing the City of Atlanta ordinances designed to ensure Atlanta's citizens and visitors have access to safe, courteous, and professional vehicle for hire services. Along with the enforcement of all parking statutes and ordinances of the State for which the Police Department is accountable.

This position is mission essential with a shift work schedule to service a 24/7 operation. Enforcement Officers are required to work year-round, including holidays and weekends. These individuals also work during inclement weather and emergencies. Traffic Enforcement Officers are required to always wear provided protective gear.

Physical Requirements

While performing the duties of this job, Enforcement Officers must be able to stand for long periods of time (in two-hour intervals) on concrete in a traffic crosswalk. Enforcement Officers are regularly required to walk; use hands to handle or feel; reach and motion with hands and arms; step up and down curbs; blow a whistle; and talk or hear and visually observe vehicle and pedestrian traffic activity.

Must be able to pass pre-employment physical.

Responsibilities

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Directs and controls the flow of traffic in an assigned area within the Hartsfield-Jackson Atlanta International Airport.
• Enforces City and airport facility traffic, parking, taxicab, and limousine ordinances, etc.
• Enforces parking ordinances, identifying violators, and issuing parking tickets.
• Impounds vehicles disrupting traffic flow and/or illegally parked for an extended time.
• Assists with disabled vehicles.
• Performs crosswalk/crossing safety duties, standing and walking for long periods of time; up to two hours.
• Requests radio dispatcher to run vehicle license tag checks and verifications as needed, requests towing assistance for disabled or impounded vehicles.
• Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations.
• Conducts inspections of vehicles for hire to ensure compliance with City ordinances regarding operating requirements, cleanliness and condition of vehicles and safety standards.
• Issues vehicle for hire permits and receipts.
• Patrols airport areas to check for vehicle for hire permits, inspection stickers and Georgia driver's license, issues citations to violators.
• Monitors vehicles entering airport waiting areas for authorized vehicles and payment of fees; inspects same for ordinance compliance.
• Investigates customer complaints against operators of vehicles for hire.
• Tests drivers who are wishing to enter the vehicle for hire industry. What does this mean?
• Testifies at hearings; may enter recommendation of hearing officers into computer system.
• Organizes and prepares evidence for court hearings which includes reviewing citations, scheduling hearing officers and contacting complainants.
• Schedules and contacts hearing panel members for court meetings.
• Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications.
• Contacts vehicle for hire drivers and/or companies to collect unpaid fines assessed by hearing panel members.
• Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, the public, employees, superiors, etc. proceedings. Confused with the use of "proceedings" at the end of this sentence.
• Conducts additional background investigation on vehicles for hire drivers returning to duty following suspension, verifying eligibility for reinstatement to the industry.

Decision Making

Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks.

Supervision Received and Leadership Provided

Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. No leadership provided; may oversee temporary or contract workers as needed or provide guidance in the absence of a supervisor.

Knowledge, Skills & Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge of: principles, practices and procedures of the vehicle for hire inspection criteria, local ordinances and law enforcement practices, policies and procedures as necessary in the completion of daily responsibilities; how to perform operations and comply with staff plans and objectives for the expedience and effectiveness of specific duties of the City; ( this sounds like a repeat of what was said above)how to keep abreast of any changes in policy, methods, operations, equipment needs, etc. as they pertain to departmental operations and local law enforcement activities.

Skills in: listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated ability for identifying, scrutinizing, improving and streamlining complex work processes.

Ability to: physically operate a variety of job related machines and office equipment; compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures; produce reports with proper format, grammar and spelling; interact with people (i.e. staff, supervisors, general public and elected officials) beyond receiving instructions; perform under minimal stress when confronted with emergencies; implement long-term goals for the department in order to promote effectiveness and efficiency.

Qualifications

Minimum Qualifications Education and Experience

• High school diploma or general equivalency diploma (GED).
• 1 year experience in dealing with the public or performing inspections and/or related duties is required.
• Valid Georgia Driver's License, or valid Driver's License from another state, with ability to obtain Georgia Driver's License within 30 days.

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.