Automotive Parts Counter
BRAM Auto Group
BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Ineos Grenadier, Honda, Toyota, and Hyundai Brands. We are looking for an experienced Parts Counter Person for our Cadillac of Manhattan location! What you will be doing:
- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
- Use your parts knowledge to assist other team members answer questions for customers
- Providing outstanding customer care and interactions with everyone who comes into our Store!
- Bring customer focus and high energy to our fast-paced stores
- Welcome retail customers into our retail stores and engage to provide a positive consumer experience
- Use technology (computer), telephone, and Web-Based Catalog System
- Provide parts pricing and availability to our customers.
- Make accurate selections of parts needed for customer demand.
- Follow management requests and instructions.
**PAY DEPENDING ON EXPERIENCE LEVEL
- Previous Parts Experience at a dealership is a plus, but willing to train the right candidate.
- Previous wholesale experience with GM parts preferred
- Excellent verbal and written communication skills
- Great listening skills and empathy for customers
- Ability to adapt and maintain composure under certain circumstances.
- Bring solutions and problem-solving skills
- Strong work ethic and reliability
- Work in a team environment and collaborate with others
- ASE Certifications a plus
- Experience in a parts store, auction, retail store, auto body/collision.
- Knowledge of Dealership Management System, CDK a plus.
- Entirely customer-centric (external/internal)
- Awesome people and brand
- Competitive Pay
- Paid sick time and vacation
- Health, Vision & Dental benefits along with 401K plan
- A Culture of promoting from within using your creativity and finding solutions.
- Great training, and ongoing development with support from multiple leaders/your team
Vacancy posted 3 days ago
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