Retail Associate

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

About IMG Academy
IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

• Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
• Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
• Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
• Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences

Position Summary: The Retail Associate - The Shop serve and sell to customers while achieving operational excellence.

Position Responsibilities

• Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise.
• Maintain floor standards, customer service standards and utilizes selling skills.
• Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
• Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques.
• Provide excellent service consistent with the property's core service standards and brand attributes.
• Maintain a clean and organized selling area, replenishes stock as needed.
• Follow cash handling procedures (including counting cash, checks, charges, etc. and completing settlement forms).
• Suggest items and quantities for re-order.
• Ability to assist with inventory and receiving product
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Knowledge, Skills and Abilities

• One year of retail cash handling experience
• Excellent customer service skills
• Strong interpersonal skills to deal with business contacts
• Professional appearance and demeanor
• Effective communication skills, both written and oral
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills

Preferred Skills

• Bilingual

Physical Demands and Work Environment

• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
• Should be able to handle outdoor temperatures for a reasonable period of time.
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

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Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

This position requires a Florida Level 2 Background Screening. Learn more about the screening process and requirements by visiting the Florida Care Provider Background Screening Education & Awareness website:

Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles.

• Comprehensive Medical, Dental and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program
• and more!

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.