Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my first agency in 2009 and today lead 17 team members across three agencies. Before becoming a State Farm agent, I worked as a General Sales Manager in the automotive industry, where I developed a strong background in sales and leadership. I'm a UC Santa Barbara graduate, grew up in the Santa Monica area, have three children, and enjoy traveling and training Brazilian Jiu-Jitsu.

Giving back is a big part of what we do. Each year, we provide scholarship funds to help two students from lower-income families access educational opportunities. We also support Christmas in the Park, local food banks, and youth sports teams.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We also invest in our culture through an annual BBQ, team-building activities, and two planning conferences each year.

Our environment is high-volume, high-activity, and high-achieving, while still maintaining a close-knit, family atmosphere. I'm looking for someone who is self-driven, motivated, and ready to achieve. We value a growth mindset and people who want to improve by 1% every day. If you know what you want and are willing to work for it, we'd love to help you grow.

ROLE DESCRIPTION:
As an Account Representative for Chris Buich - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.