Part-time Dispatcher / Communications Officer

Part-time Dispatcher / Communications Officer

The City of Mentor-on-the-Lake is seeking candidates to fill a Part-time position in the Police & Fire Communications Department. Work schedule will vary and will include day, evening, midnight, weekend and holiday work. The employee operates a variety of communication systems for an enhanced 911 Operations Center. Information is often confidential, sensitive and time-sensitive and must be prioritized.

Qualifications:

Candidates will be required to successfully complete psychological testing, a comprehensive background investigation, a physical examination, and a polygraph test.

The successful candidate must be detail-oriented, dependable, and willing to learn. Strong written and verbal communication skills are required, along with sound judgment, initiative, and the ability to work independently. Excellent organizational skills, attention to detail, and a commitment to superior customer service are essential.

Applicants must be able to remain calm and effective under pressure, manage adverse or highly stressful situations, and respond appropriately to potentially life-threatening incidents. Knowledge of Microsoft Office applications, including Word and Excel, is a plus. Highly motivated individuals are encouraged to apply.