Restaurant General Manager

Overview Border Foods, a leading privately held Taco Bell franchisee, partners with employees across all roles to uphold core values of Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. As General Manager, you will reinforce these values, build a strong team, and ensure the restaurant delivers the best guest experience. Responsibilities Operate the entire restaurant, leading a team that consistently provides great food and friendly service. Guide team members and Shift Leaders, ensuring all duties are completed and food is served safely, with high quality. Schedule and deploy the team accurately; monitor performance and hold team members accountable to standards. Drive fast, friendly customer service and maintain a superior customer experience. Maintain the point‑of‑sale system, report failures, and verify download accuracy for pricing and menu updates. Ensure health and safety standards are met, and comply with all local, state, and federal laws and guidelines. Build unity within the team by fostering cross‑functional relationships and resolving employee issues promptly. Motivate the team through active listening, communication, and coaching; promote a recognition culture. Represent Border Foods in handling customer complaints, seeking effective solutions. Develop short‑term and long‑term strategies for restaurant success, using P&L data to drive profitability. Source, hire, and develop excellent team members; conduct new‑hire orientation and training plans. Implement cash handling policies, labor, inventory, and waste controls to minimize loss. Build team capabilities by providing learning and development opportunities and career guidance. Share ideas and leverage tools that foster individual and business growth. Qualifications Minimum of three years of restaurant or retail experience, or equivalent education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Must be at least 18 years of age, possess a valid driver’s license and vehicle insurance. High school diploma or equivalent. ServeSafe Certified. Willingness to work early morning, evenings, late night, weekends, and some holidays; schedule may change. Benefits Competitive pay: $50,000–$100,000 per year plus top‑tier bonus potential up to $40,000 annually. Bonus program and annual “Best of the Best” trip to Mexico for top performers. Education programs, including GED and tuition reimbursement. Scholarship opportunities. Medical, dental, and vision benefits for all positions, including part‑time. Free food. Paid time off (vacation, sick, holiday). Vacation donation program. Schedule & Physical Demands The role requires sitting, standing, bending, lifting, and moving intermittently during working hours. Physical requirements may be accomplished with or without reasonable accommodation. Equal Opportunity Employer Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. #J-18808-Ljbffr