Leasing Consultant - The Alan

Position Summary Elmington Property Management offers a Leasing Consultant role focused on supporting day‑to‑day operations and maintaining resident satisfaction. The position involves meeting leasing and financial goals, providing excellent customer service, and ensuring efficient community operations. Knowledge, Skills, and Abilities Effectively manage the community’s reputation via social media, direct communication, and marketing. Be the primary communicator to prospects, residents, vendors, and your market. Constantly learn and search for ways to improve traffic, leasing, and total income. Work with passion and take pride in what you do. Be an effective listener who offers helpful solutions. Possess great energy, enjoy challenges, and constantly set and reach new goals. Work alongside the Community Director in achieving property goals. Essential Job Functions Provide exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment. Abide by federal fair housing standards and all applicable laws. Develop professional skills, seeking continual growth and learning from mistakes. Embodies company policies and procedures in all interactions. Present a professional image and effectively represent the company to residents, vendors, and owners. Operate computers and other technological devices on site. Represent the community on the phone and in written communication. Greet residents, clean and maintain a neat office, and serve as a point of contact. Complete prospective resident tours, showcasing the property with pride. Resolve issues in a timely manner with a focus on customer service. Respond to issues outside normal work schedule when required to ensure safety and satisfaction. Drive property performance by participating in resident events, marketing the property, and focusing on retention. Perform all other duties as assigned. Specific Education or Experience One year of multi‑family property management experience preferred. Previous leasing experience preferred. Customer experience specialists or related fields encouraged to apply. Previous experience working with a team to achieve success. Physical Demands and Work Environment Frequently sit, stand, and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools, or controls. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 25 pounds. Vision: include close, distance, peripheral, and the ability to adjust focus. Noise level usually moderate. Temperature moderate; ability to withstand seasonal cold and heat outdoors required. Travel Requirements Travel up to 5% of the time. Equal Opportunity Employer Statement Elmington Property Management is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #J-18808-Ljbffr