Inside Sales/Customer Service Rep - Bi-lingual (Eng/Spanish)

Cantrell - Gainco

Inside Sales / Customer Service Representative

Bettcher Industries is a leading developer and manufacturer of innovative precision cutting and trimming tools for food processing and industrial applications. The company also manufactures equipment for the restaurant, fast food and institutional foodservice. All products developed by Bettcher are designed to contribute to better working health, safety and comfort, while also improving the efficiency and bottom-line profitability of the companies that buy them.

Position Summary:

The Inside Sales / Customer Service Representative is responsible for providing support to international distributors, international and domestic customers, and Bettcher global sales managers for order processing, shipping and resolving issues related to sales transactions.

Responsibilities:

The duties & responsibilities of the Inside Sales/Customer Service Representative include, but are not limited to the following:

Be the trusted advisor for direct customers and distributors on a global basis
Answer distributor/direct customer calls and provide general service and support regarding any transactions, including but not limited to customer orders, returns, shipments and basic product questions
Receive and enter phone, fax or emailed orders from distributors and direct customers
Call customers when necessary to advise of shipment delays and/or information necessary to process purchase orders
Make changes to or cancel orders/backorders
Initiate orders for replacement parts and/or correcting errors
Update customer and distributor information in Bettcher's CRM
Solicit sale of new or additional services
Resolve customer issues in a professional manner to continue to make Bettcher a customer's most valued supplier
Obtain customer feedback information
Ensure on-time delivery of all designated customer/distributor orders
Initiate and coordinate paperwork and required documents for processing international shipments
Support Bettcher global sales managers to facilitate good communication between the customer/distributor regarding any order transactions
Process order returns/credits/warranty claims/RMA's for direct customers and distributors
Expedite orders with the factory when necessary
Inform customers/distributors of changes in shipping dates and make necessary changes to order regarding changes in product availability
Provide shipping (tracking) information
Provide information on product pricing, product availability and lead times

Minimum Requirements:

High school diploma or GED
Bi-lingual (English/Spanish)
Customer service/inside sales experience (minimum 3 years in sales or sales support area)
Proficiency in the use of computers including Excel, Word, and the Internet
Proficiency in using data bases for order entry, shipping
Excellent written and verbal communication skills
Positive attitude and self-motivated.
Export compliance and / or international shipping experience

Employment at Bettcher Industries is contingent upon the successfully completing both a pre-employment background check and a drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US (I-9 form). Bettcher Industries is an Equal Opportunity Employer Minorities / Females / Disabled / Veterans (M/F/D/V).

Cantrell - Gainco

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Inside Sales/Customer Service Rep - Bi-lingual (Eng/Spanish) in Wakeman, OH vacancy

New Home Sales Consultant
$200k
...Purpose Of Position An In-Home Sales Representative serves as the... ...point of contact for all customers by delivering the West Shore... ...to purchase our products and services. Key Role Accountabilities Follow... ...encouraged to apply. Bilingual Spanish / English candidates with...
Spanish language skills
Temporary work
Local area
Monday to Friday
West Shore
Wakeman, OH
1 day ago
Lead Customer Service Representative
$16 - $16.5 per hour
...and requirements: Customer Satisfaction: Provides... ...prompt excellent customer service in a courteous,... ...customer. Rings up all sales on cash register properly... ...maintain store cleanliness inside and out; basic upkeep... ...to check work eligibility: In English In Spanish
Spanish language skills
Full time
Contract work
Casual work
Local area
Shift work
Afternoon shift
Circle K Stores, Inc.
Vermilion, Erie County, OH
3 days ago
Customer Service Representative
$12 - $12.5 per hour
...Required) Time Type Part time Customer Service Representative We want you to... ...be working around the store (inside and out) in many different... ...customer service experience Sales associate or cashiering experience... ...process. In English In Spanish Our mission at Circle K is to...
Spanish language skills
Weekly pay
Temporary work
Part time
Local area
Worldwide
Flexible hours
Shift work
Weekend work
Afternoon shift
Weekday work
Circle K Stores Inc.
Norwalk, OH
5 days ago
Sales Coordinator Remote
$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Suggested
Remote work
Work from home
Flexible hours
HMG Careers
Birmingham, OH
2 days ago
Retail Sales Associate - Part Time
...store teams are the frontline of WOW! Customer Service, ensuring that customers find the right... ...experience. They play a vital role in driving sales, maintaining store operations, and... ...and effective communication in both Spanish and English. Automotive Retail: Previous...
Spanish language skills
Hourly pay
Full time
Temporary work
Part time
Local area
Flexible hours
Night shift
Day shift
AutoZone
Vermilion, Erie County, OH
1 day ago
Retail Service Specialist
$11 - $17 per hour
...Retail Service SpecialistCompensation Pay Range: $11.00 - $17.00The actual hourly rate... ...Manager and Assistant Managers in areas of sales, customer service, store appearance, and store... ...in multiple languages (Spanish is highly desired)O'Reilly Auto Parts has...
Spanish language skills
Hourly pay
Minimum wage
Local area
Flexible hours
Shift work
Night shift
O'Reilly Auto Parts
Norwalk, OH
4 days ago
General Manager - Extended Stay Hotel + Full Benefits
$60k - $70k
...targets and managing the overall customer experience. This role... ...rooms to keep all guest rooms in service. Effectively manages and controls... ...competitive surveillance (Sales Drive Bys) OTHER DUTIES... ...Conversational or proficient in Spanish ENVIRONMENTAL JOB REQUIREMENTS...
Spanish language skills
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Wakeman, OH
8 days ago
General Manager-203100
$60k - $70k
...targets and managing the overall customer experience. This role... ...rooms to keep all guest rooms in service. Effectively manages and controls... ...competitive surveillance (Sales Drive Bys) OTHER DUTIES... ...Conversational or proficient in Spanish ENVIRONMENTAL JOB REQUIREMENTS...
Spanish language skills
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Wakeman, OH
8 days ago
Beauty Advisor (Inside Sales) Sally Beauty 03590
...hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective creating a...
SBH Health System
Norwalk, OH
3 days ago
Class A Driver
...Safely unload product while paying attention to product quality and customer requirements Pick up empty carts Complete and submit all... ...3 years Command of the English language. Command of the Spanish language a plus The ability to be flexible, and interface professionally...
Spanish language skills
Local area
Immediate start
Flexible hours
Green Circle Growers
Oberlin, OH
1 day ago
Maintenance Technician - 3rd Shift
$28 per hour
...What you can expect from us Competitive compensation including a bi-annual bonus plan Medical benefits that begin day 1 - no waiting... ...to sick time, paid holidays, floating holidays, community service/volunteer days 401K with company match - 100% vested High regard...
Business intelligence
Hourly pay
Shift work
Night shift
Avient
Norwalk, OH
5 days ago
Dental Assistant
...Overview Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental,... ...of education and experience. Ability to be clinically fluent in Spanish or another second language is preferred. Applicant must qualify...
Spanish language skills
Full time
Casual work
Local area
Monday to Friday
Afternoon shift
Family Health
Norwalk, OH
2 days ago
Barber
...accomplish this by following the principles of customer service and applying techniques effectively,... ...customers, tips, and commissions. Your bi-weekly earnings will either be paid as... ...., closing out a ticket on the Point of Sale (POS) system and scheduling appointments...
Business intelligence
Hourly pay
Seasonal work
Local area
Flexible hours
Shift work
Night shift
Cost Cutters
Norwalk, OH
1 day ago
Academic Tutor & Mentor (Entry Level, Paid, Full-time)
...What You’ll Do As a City Year AmeriCorps member, your service will focus on coaching and mentoring elementary, middle and... ...-year membership to Happier · Benefit Advocate Center · Bi-weekly living stipend · Workers’ compensation · Relocation...
Business intelligence
Permanent employment
Full time
Relocation package
City Year
Norwalk, OH
19 hours ago
Local CDL-A Truck Driver - $5,000 Sign-On Bonus
$90k
...having consistent home time. With weekly or bi-weekly time off, regional opportunities... ...nationwide within our Dedicated Contract Services and Intermodal fleets. Additional... ...to, the following: frequent contact with customer employees, contact with the motoring public...
Business intelligence
Hourly pay
Full time
Contract work
Temporary work
Local area
Immediate start
Relocation package
J.B. Hunt
Wellington, OH
19 hours ago
Operator
...pre-employment background check and drug screen Qualifications: High School Diploma, GED or equivalent work experience Minimum of one-year experience as machine operator Must be able to speak English; Bilingual in Spanish is a plus #J-18808-Ljbffr Green Circle Growers
Spanish language skills
Work experience placement
Shift work
Afternoon shift
Green Circle Growers
Oberlin, OH
5 days ago
Customer Service Rep
...Job Title This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Job Functions Communicates with customers...
Lincare Holdings
Milan, OH
3 days ago
House Manager / Family Assistant
$25 - $30 per hour
...sitting overnights as needed.Home Systems (Ongoing Maintenance)Wash, fold, and organize towels (weekly) and the bedding and blankets (bi-weekly).Deep cleaning tasks not covered by the biweekly cleaner: refrigerator, couch covers, shower grout, dishwasher, laundry...
Business intelligence
Part time
For contractors
Monday to Friday
Flexible hours
Shift work
Night shift
Afternoon shift
Weekday work
sageHaus LLC Defunct
Oberlin, OH
2 days ago
Plumber
...recognized residential and commercial plumbing services company committed to delivering fast,... ..., transparent pricing, and outstanding customer service. Join a growing company that... ...OSHA 30 certificationBilingual (English/Spanish) is a plusWhat We OfferCompetitive hourly...
Spanish language skills
Hourly pay
Part time
Apprenticeship
Local area
Volarify
Lagrange, OH
2 days ago
Crew Leader
...experience Minimum one-year experience in greenhouse, nursery operations or horticulture, or related field Minimum six-months of crew lead or supervisory experience Must be able to speak English; Bilingual in Spanish a plus Qualifications #J-18808-Ljbffr Green Circle Growers
Spanish language skills
Work experience placement
Afternoon shift
Green Circle Growers
Oberlin, OH
5 days ago
Oberlin - Sales Coordinator
...Sales Coordinator Position The Sales Coordinator is responsible for administrative support and client service coordination for the sales department and for development, solicitation,... ...personable style with guests. Anticipates customer needs before they ask. Responds...
Work at office
Local area
Night shift
Quality Oil Company
Oberlin, OH
4 days ago
Customer Service Rep (02125) - 508 S. Main St.
...Customer Service Rep Wellington, Ohio, NICKO'S PIZZA, INC. You got game? You got spring in your step? You want the best job in the world? Want schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake...
Extra income
Full time
Part time
Second job
Night shift
Domino's Pizza
Wellington, OH
1 day ago
Customer Service Rep (2268) - 5329 Liberty Ave
...Customer Service Rep Vermilion, Ohio, PIE R SQUARED, LLC Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible...
Extra income
Full time
Part time
Second job
Night shift
Domino's Pizza
Vermilion, Erie County, OH
1 day ago
Production Operator - Multiple Shifts
$20 per hour
...entry-level candidates. As you reach key service milestones and are in good standing, you'... ...or transport chemicals that make up our customer products, ensuring high quality and cost... ...: • Competitive compensation including a bi-annual bonus plan• Medical benefits that...
Business intelligence
Hourly pay
Work experience placement
Local area
Worldwide
Monday to Thursday
Shift work
Night shift
Afternoon shift
Avient
Norwalk, OH
2 days ago
Retail Parts Pro Store
$20.75 - $23.09 per hour
...Parts Pro? Professional level sales position capable of... ...and project assistance for DIY customers. The role has the ability to... ...personal / store sales goals and service objectives Manage DIY services... ...Speak and write English (Spanish a plus); communicate effectively...
Spanish language skills
Hourly pay
Full time
Local area
Shift work
Weekend work
Afternoon shift
Advance Auto Parts
Vermilion, Erie County, OH
3 days ago
Customer Service Rep
...Seed Company was founded in 1982 as a full-service brokerage and supply chain manager that... ...cuttings, liners, and more. From vendor to customer, our goal is to provide excellent service... ...service, vendor relations, marketing, sales, logistics, and finance to serve thousands...
Contract work
Work at office
Home office
Green Circle Growers
Oberlin, OH
5 days ago
Customer Service Rep
This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and...
Lincare-085e31c
Milan, OH
5 days ago
Customer Service Rep - 508 S. Main St.
...job for some extra cash, Domino's is the perfect place for you. Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means we have lots of ways for you...
Extra income
Full time
Part time
Second job
Night shift
Domino's Franchise
Wellington, OH
7 days ago
Production Operator - Multiple Shifts
$20 per hour
...mix, or transport chemicals that make up customer products, ensuring high quality and cost... ...shift. Competitive compensation includes a bi‑annual bonus plan. Medical benefits that... ...holidays, floating holidays, community service/volunteer days 401(k) with company match...
Business intelligence
Hourly pay
Temporary work
Work experience placement
Local area
Monday to Thursday
Shift work
Night shift
Afternoon shift
Avient Corporation
Norwalk, OH
5 days ago
National Sales Executive
...Wieland Group is hiring a National Sales Manager to lead the commercial strategy for our GXNA Continuous Cast business. You will drive day-to-day sales execution, build key customer relationships, and lead critical commercial initiatives to support profitable growth....
Wieland Group
Birmingham, OH
19 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Inside Sales/Customer Service Rep - Bi-lingual (Eng/Spanish). Be the first to apply!