Facility Cleaning Attendant at Lone Rock Retreat

Job Description

Job Description

About Us
Lone Rock Retreat is a mission-driven retreat center supporting education leaders working to ensure every child has access to an excellent education. Located just 40 minutes from downtown Denver and 30 minutes from the Fothills, right off Highway 285, our inspiring natural setting offers a space for reflection, connection, and meaningful impact.

What Sets Us Apart
Unlike traditional hospitality environments, we are not open 365 days a year. We only host groups up to 60 people with a minimum two-night stay. Our calendar aligns with the rhythms of the education community, which often means time off during major holidays like Thanksgiving, Christmas, and New Year’s—creating a healthier work-life balance for our team.

We Take Care of You, Too
We offer a generous and competitive benefits package designed to support your health,
well-being, and future:

• 100% employer-paid medical, dental, and vision insurance for full-time team members
• Option to enroll in Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Employer-paid long-term disability insurance for all full-time team members
• 401(k) plan with employer contributions up to 4%
• 13 paid holidays for full-time team members
• Competitive vacation time for full-time team members
• Sick leave
• Employee Assistance Program (EAP)
• Access to “Savings Spot” for discounted pricing on a variety of products and
• services
• Complimentary staff meals during shifts

The Role
Maintain the cleanliness, safety, and security of our campus. In addition to cleaning and maintaining common areas, this role includes guest service responsibilities and monitoring security to ensure a safe and welcoming environment for all guests. The ideal candidate is detail-oriented, customer-focused, and able to handle a variety of tasks independently.

Essential Duties and Responsibilities

• Responsible for cleaning all Public and Guest spaces guided by a checklist.
• Clean and sanitize all restroom surface areas, including toilets.
• Detailed daily and continuous cleaning of Public and Back of House areas.
• Responsible for the exceptional presentation of public space areas.
• Assist in room cleaning and inspection for departing and arriving guests.
• Ensure all guest room items are present and placed according to standards.
• Ensure all guest room technologies are charged between guest use.
• Capable as needed of cleaning individual guest rooms, which includes the bedroom, bathroom, and floors.
• Ensure guest patio chairs and tables are clean.
• Folding and organizing linens and towels in guest rooms.
• Communicate with guests and staff via tech apps and smartphones. Respond to guest needs via this app.
• Stock wellness with slippers and towels.
• Accommodate guest requests that arise during their stay with us.
• Assist in the transport of any last-minute guest equipment requests.
• Help carry, lift, and deliver guest luggage on arrival and departure days between cabins and welcome.
• Help carry, lift, and deliver guest room amenities, linens, and terry during cleaning days.
• Restocking and organizing housekeeping supplies and areas such as closets and shelves
• Occasionally, wash and dry small loads of in-house laundry (rags, cleaning cloths, slippers, etc).
• Escort emergency vehicles to needed locations.
• In winter, assist in wiping off snow from walking paths and guest cars.
• Report any accidents or incidents immediately.
• This summary is not an all-inclusive list of duties.
• Tasks from any supervisor or manager should be taken care of upon request.

Required Knowledge, Skills, and Abilities

• Required to have a current driver's license as well as a clean DMV record.
• Required to have a passion for serving others.
• Required to have an operating cell phone and the ability to communicate via an app.
• Required to drive at speed limits and always practice legal rules of the road and high safety levels.
• Ability to use phone apps to punch in / out.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Ability to offer high levels of customer satisfaction.
• Ability to troubleshoot challenges, problem-solve, and diffuse high-tension situations.
• Ability to communicate with others in a manner that is professional and respectful.
• Ability to read, write, and verbally communicate.

Additional Details

• Work Environment and Corresponding Physical Demands
• Ability to lift 50lbs.
• Ability to walk, climb stairs, and perform at altitudes up to 9000.
• Physical capacity to navigate natural terrain, stairs, and potentially slippery surfaces due to winter conditions.
• Ability to stand or walk for an extended period or for an entire work shift. Role requires
• Role requires repetitive motion.
• Compensation: $21.00

This Job Description is not finite, and all members of the Pahara Institute at Lone Rock team are expected to be willing and able to jump in and assist any guest or team member that require assistance or to proactively address any situation to ensure a positive experience for all.