Patient Services Specialist 2
$18 - $21 per hourTek Ninjas
Job Description
Job Description
Patient Services Specialist 2
Location: Plano, TX
Pay Rate: $18–$21/hr
Duration: 6 Months
Openings: 3
Job Description
We are looking for a motivated Patient Services Specialist 2 to join a healthcare clinic in Plano, TX. This role combines medical front-desk responsibilities with patient outreach, outbound calling, and appointment scheduling.
Responsibilities
- Assist patients with check-in, registration, and appointment scheduling.
- Verify insurance information and maintain accurate patient records.
- Handle incoming calls and patient inquiries.
- Make outbound calls to prospective patients interested in weight-loss surgery.
- Explain consultation processes, address concerns, and schedule appointments.
- Follow up with prospective patients and maintain lead records.
Requirements
- 1+ year of healthcare or medical office experience.
- Medical front-desk and insurance verification experience.
- Strong communication and customer service skills.
- Comfortable with outbound calls, follow-ups, and appointment-setting goals.
- High School Diploma or GED required.
- Epic and multispecialty clinic experience preferred.
- Spanish-English bilingual skills preferred (required for at least one opening).
Work Schedule
- Monday–Thursday: 10 AM – 7 PM
- Friday: 10:30 AM – 5 PM
- Rotating Sunday: 1 PM – 5 PM (approximately once every four weeks).
Interested candidates are encouraged to apply!
Vacancy posted 5 days ago
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