Xfinity Retail Sales Consultant

Job Summary $25.69+ Hourly – Salary is $18.00/hour Base + Targeted Commission Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. Job Description Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment; we aim to connect our products and services to our customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. What you will need to have High School Diploma or equivalent Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly. Perks and benefits Day‑One benefits, including medical, dental, and vision coverage; Comcast Xfinity courtesy services in serviced areas; discount tickets to Universal Resorts; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; and 401(k) savings plan with up to 6% match. …and much more. Employees at all levels are expected to Understand our Operating Principles and make them the guidelines for how you do your job. Own the customer experience, think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff, be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences. Work as a team to make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what’s right for each other, our customers, investors, and our communities. Skills Communication, Critical Thinking, Problem Solving, Customer‑Focused, Persuasion, Professional Integrity, Resilience, Self‑Motivation, Teamwork, Technical Knowledge, Workplace Organization Compensation Base Pay: $18.00 Total Target Compensation (Base Pay plus Targeted Commission): $25.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is part of Total Rewards. Most sales positions are eligible for a Commission; most non‑sales positions are eligible for a Bonus. Comcast provides best‑in‑class benefits to eligible employees. For more details, please visit the compensation and benefits summary on our careers site. Education High School Diploma / GED (Required) Relevant Work Experience 2-5 Years Equal Opportunity Workplace Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr Dormont Manufacturing Co