Operations Administrator

Job Description

Job Description

ABOUT THIESS

Founded in Australia in 1933, Thiess has grown into a global leader in sustainable mining services and resource solutions, with more than 15,000 employees and operations spanning multiple continents. Today, we deliver mining services, land reclamation, and engineering expertise that help shape the future of the resources industry, creating lasting value for our clients, communities, and people.

At Thiess, you're not just joining a company; you're joining a team helping redefine what sustainable mining looks like for future generations. North America is a key part of our global growth journey, with operations across the United States and Canada and continued expansion into new regions. From Salt Lake City and the Intermountain West to Sudbury and Northern Ontario, our people are solving complex challenges, embracing innovation, and building careers with real impact.

We're looking for people who want to do meaningful work, grow alongside a global organization, and help drive the future of mining and resource solutions. Learn more about our purpose, values, and the opportunities ahead by watching the following videos about Our Purpose and Our Values!

ROLE OVERVIEW:

The Operations Administrator is responsible for supporting the commercial and operational success of the Asset Services business. This role acts as a critical link between operations and commercial teams, ensuring service delivery aligns with client requirements and profitability targets. The specialist will engage directly with clients, vendors, and industry representatives, support bid and proposal development, coordinate logistics, and assist with contract execution to drive business growth and operational excellence.

KEY RESPONSIBILITIES

• Act as a bridge between on-site teams, regional stakeholders, and clients, ensuring service delivery aligns with client expectations, contract requirements, and profitability targets
• Collaborate with the bid team to prepare competitive bids, proposals, and presentations for asset/equipment services and workforce solutions
• Work with estimating, operations, and finance to collect input on scope, costs, and resource requirements
• Draft and format base-level agreements, scopes of work, and supporting commercial documents
• Ensure clients feel informed, supported, and cared for every step of the way
• Represent the company at industry conferences, job fairs, and client/vendor meetings, speaking knowledgeably about service offerings, workforce solutions, and operational capabilities
• Build and maintain strong relationships with current and prospective clients, vendors, and partners, proactively identifying opportunities for collaboration
• Coordinate resource allocation, workforce deployment, vendor onboarding, and compliance documentation to ensure timely and efficient project delivery
• Support setup and mobilization activities for new contracts, including scheduling and logistics planning
• Work cross-functionally with estimating, finance, HSE, P+C, and project management to ensure seamless handover from commercial to execution phases
• Assist finance with tracking budgets, contract terms, and payment schedules to ensure profitability
• Provide operational insight to marketing and business development teams for client-facing materials
• Monitor active service contracts, ensuring that commitments made during bidding are executed effectively and efficiently
• Serve as a secondary point of contact for clients during execution, escalating technical or operational issues as needed
• Prepare and present reports and updates on project status, costs, and resource utilization for management review
• Ensure all contracts, bids, and site setups comply with company policies, safety protocols, and applicable legal/regulatory requirements
• Maintain accurate documentation of agreements, proposals, and client communications for audit readiness
• Perform other duties as assigned or required

WHAT YOU'LL BRING

Education

Bachelor's degree in Business, Engineering, Supply Chain, or a related field (or equivalent work experience) Highly Desirable

Experience

• Experience in logistics, operations coordination, or commercial support, preferably in asset services/equipment, mining, or industrial services industries
• Proficiency with Microsoft Office Suite and comfort working with financial and operational data
• Experience supporting bid development, contract management, or client/vendor engagement preferred
• Strong business and commercial acumen
• Excellent written and verbal communication skills
• Ability to build and maintain relationships with internal and external stakeholders
• Strong organizational and coordination skills
• Problem-solving and analytical thinking
• Ability to work cross-functionally and manage competing priorities
• Professional presence and confidence in public-facing settings
• Valid US Driver's License
• Authorization to work lawfully in the USA without sponsorship from Thiess
• Must be fluent in the English language

PHYSICAL REQUIREMENTS

• Ability to lift up to 20 pounds occasionally (e.g., carrying materials, laptops, presentation equipment)
• Prolonged periods of sitting or standing at a workstation, in meetings, or during events/conferences
• Frequent standing, walking, and moving between work areas, client meetings, and conference venues
• Occasional travel to project sites, client offices, and industry events, which may involve extended periods of driving, air travel, or being on foot
• Ability to work in both office and industrial environments; may occasionally be exposed to varying weather conditions, noise, and job site hazards while performing site visits (with appropriate PPE provided)
• Manual dexterity sufficient to operate standard office equipment such as computers, phones, photocopiers, and presentation systems

ADDITIONAL INFORMATION

• At Thiess we have a One HSE culture and want to ensure everyone is safe everyday: employees, families, and society. We are committed to our employees' health and wellness including the prevention of illness. Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses
  
• Work schedule: In office four days per week during standard business hours, with one remote workday permitted
• Pre-Employment Requirements
  Drug/Alcohol Screening
  Background Check
  Fit-for-duty evaluation

WHAT WE OFFER

• A work culture that follows our company values of integrity, accountability, and innovation, all underpinned by safety
• Comprehensive medical benefits including private health insurance with premium coverage for the employees and competitively subsidized private health insurance for immediate family
• Employee Assistance Program (EAP)
• 401K retirement savings benefit with employer matching contributions
• Career development and opportunities domestic within the US, and potentially international
• PTO, Paid Holidays

EEOC STATEMENT + PRE-EMPLOYMENT/POST-OFFER BACKGROUND CHECK DISCLOSURE

If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

THIESS is committed to providing equal employment opportunity to all employees and applicants and to maintaining a workplace free from unlawful discrimination and harassment. Employment decisions are made based on qualifications, merit, business needs, and other lawful job-related factors. To support this commitment, THIESS will ensure that:

• Persons are recruited, hired, assigned, trained, promoted, compensated, and otherwise employed without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

• All other personnel actions, including compensation, benefits, transfers, layoffs, recalls, training, education, tuition assistance, and recreational or social programs, are administered without regard to any characteristic protected by applicable federal, state, or local law.

• Employees and applicants will not be subjected to harassment, intimidation, threats, coercion, retaliation, or discrimination because they have:

• Filed a complaint;

• Assisted or participated in an investigation, compliance review, hearing, or other activity related to the enforcement of federal, state, or local equal employment opportunity or employment laws;

• Opposed conduct reasonably believed to violate applicable equal employment opportunity or employment laws; or

• Exercised any other right protected by applicable federal, state, or local law.

THIESS remains committed to complying with all applicable equal employment opportunity laws and, where applicable, its affirmative action obligations relating to individuals with disabilities and protected veterans under federal law.

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