Director, Technical Project Manager

* United States of America - North Carolina - Morrisville

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Description and Requirements

Lenovo’s Cloud Service Provider (ISG, CSP) segment is looking for a Director-level Technical Program Manager to spearhead end-to-end program delivery for our Tier-1 strategic customers and global CSP accounts. You will own the entire product lifecycle—driving customer engagement, requirements alignment, product development, NPI and mass production readiness, and ultimate customer success.

Serving as a cross-functional anchor, you will work closely with development, manufacturing, quality, procurement, sales and our most critical customers. Your mission: drive seamless alignment, mitigate complex risks, and guarantee on-time, on-budget, and flawless program execution.

If you bring deep technical expertise in server, storage, or GPU program management, master the art of customer engagement, and thrive in a dynamic global environment, we want to hear from you.

Own Strategic Customer Program Leadership

• Manage full lifecycle delivery of flagship server, storage, and GPU programs for key CSP customers.
• Drive new business wins, program ramp, and on-time delivery to meet revenue, gross profit, and customer commitment targets.
• Lead regular customer alignment meetings, QBR governance, and strategic engagement to strengthen partnerships.

Lead End-to-End Program Execution

• Own project planning, milestone tracking, risk management, and cross-functional coordination across development, manufacturing, procurement, and sales.
• Drive design reviews, DFMEA/DFS validation, debug closure, and quality assurance to meet customer compliance and serviceability standards.
• Lead change control , schedule governance, issue resolution, and program status reporting.

Drive Team, Process & Operational Excellence

• Drive cross-functional teams to meet project milestones and customer requirements.
• Establish and optimize program governance, PMO processes, design review standards, and risk mitigation frameworks.
• Maintain project management systems for schedule, budget, bug tracking, and change control.

Ensure Quality, Cost & Customer Success

• Manage project budgets, cost control, expense tracking, and cost-saving initiatives.
• Drive NPI sample readiness, mass production (MP) readiness, Fu Pan reviews, and sustaining support.
• Ensure high customer QBR scores, eliminate critical DFS issues, and maintain strong customer satisfaction.

Basic Qualifications:

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related technical field.
• 8+ years of technical program management experience in compute, storage, GPU, or cloud hardware within data center/OEM/ODM industry.
• Direct experience managing Tier‑1 CSP or global OEM customer projects .

Preferred Qualifications:

• Strong expertise in NPI, E2E hardware development, DFMEA, DFS, validation, and program governance.
• Excellent communication skills (verbal, written, presentation) with executive presence.
• Ability to manage complex programs, lead cross-functional global teams, and deliver under tight deadlines.
• Strong customer orientation, business acumen, problem-solving, and organizational skills.
• Proficiency in project management tools, Power BI, Excel, and PowerPoint.

#LI Remote

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

* United States of America - North Carolina - Morrisville

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