Senior Service Delivery Leader, AMER - Customer Success
Emerson
Emerson is seeking a Sr. Group Manager for Service Delivery Management in Austin, Texas. The role involves leading a high-performing team to enhance post-sales customer success across the AMER region. The right candidate will manage complex service agreements and partner with cross-functional teams to ensure operational excellence and drive continuous improvement. They will be responsible for developing talent and improving service delivery metrics while maintaining strong customer engagement. #J-18808-Ljbffr Emerson
- The City of Shakopee, MN seeks a Sr. Group Manager of Service Delivery Management to lead a team responsible for post-sales service delivery... ...across the US and Costa Rica. The role involves driving customer success and operational excellence in collaboration with various...Senior
- ...CrowdStrike, Inc. is looking for a Resident Senior Manager to lead a team focused on professional services involving the CrowdStrike Falcon product. Responsibilities... ...team members to deliver top-tier service to our customers. The ideal candidate will have over 12 years...Senior
- ...Senior Account Executive (AMER) The best jobs are often restricted to a few wealthy... ...on nurturing our largest customer accounts and turning high-... ...Development, Customer Success, and RevOps to deliver results... ..., our mental well-being service. Wellbeing allowance:...SeniorWork at officeRemote workWork from homeHome officeFlexible hours
$57k - $81.6k
Broughton Group is seeking a Senior Account Management Specialist in Austin, Texas. This role focuses on nurturing customer relationships, addressing billing inquiries, and enhancing service delivery. The ideal candidate will have a Bachelor’s degree and 2-4 years of experience...Senior- ...Lumen, based in Texas, is seeking a Service Delivery Representative who ensures a positive customer experience through effective management of service implementations. This work-from-home position requires strong interpersonal and analytical skills. The ideal candidate...SeniorRemote workWork from home
- ...as a global market leader, bringing... ...technology to over 8,100 customers, including 85% of... ...this role:** **Delivery Oversight:** + Provide... ...to the Global Services Delivery Framework... ...Services Sales, Customer Success, Expert Services,... ..., including senior management, and entry...SeniorWork at officeRemote workFlexible hours
- ...BetterUp, Inc. is seeking a Senior Customer Success Manager in Austin, Texas. This role is focused on ensuring... ...managing account health, and executing program delivery. The ideal candidate will have 7+ years in software/service delivery and strong communication skills...SeniorRemote work
$96k - $175k
...innovative and collaborative ServiceNow Customer Service Management (CSM) Expert to lead the... ...crossfunctional teams-including Customer Success, DevOps, Integration, Security/... ...commitment to reliable, accountable solution delivery. ~ Proficiency with Microsoft 365 tools...Worldwide$152.7k - $294k
...Ernst & Young Oman is seeking a Service Management Lead to oversee data security services. The ideal candidate will manage a team, implement data security strategies, and require over ten years of IT Service Management experience. A competitive compensation package, including...SeniorFlexible hours$200.3k - $293.81k
...Proofpoint is a global leader in human- and... ...Role Overview The Services organization is... ...materially improve service delivery efficiency,... ...scalability, and customer outcomes, then... ..., business cases, success metrics, and prioritization... ...to influence senior technical and non-...Work at officeRemote workFlexible hours- Role Overview The Services organization is creating... ...improve service delivery efficiency,... ...scalability, and customer outcomes, then drive... ..., business cases, success metrics, and prioritization... ...to influence senior technical and non‑... .... For the right leader, this is an opportunity...Flexible hours
- ...200,000 business customers and millions of individuals... ...become the global leader in trusted,... ...the architect for AMER Customer Support,... ...mature how we measure success in AMER, moving... ...and Professional Services to support customers... ..., as well as with senior stakeholders,...SeniorWork at officeLocal areaWork from homeFlexible hoursShift work
$123.2k - $193.6k
...Proofpoint is a global leader in human- and agent-... ...Role Professional Services seeks a Senior Consultant to serve... ...Your day-to-day · Customer Leadership o Lead... ...volume messaging service delivery standards and... ...fast-paced customer success or Professional Services...SeniorFlexible hours$159.5k - $199.4k
...Senior Technical Product Manager, Veda AI Platform Location: US Remote ABOUT CERTINIA Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of... ..., from services estimation and delivery to customer success management and financial planning...SeniorFull timeRemote workFlexible hours- ...Senior Account Manager, AMER Austin, TX Sourceability ® is a global digital... ...cutting-edge products and services expedite the procurement process... ...and building strong customer relationships. The ideal candidate... ...influence: To be successful in the role, you must...SeniorWork at officeLocal area
- ...A leading company in healthcare technology is seeking a Manager Service Delivery to oversee project delivery while managing resources across teams. This remote position offers significant opportunities for career growth, with a focus on innovative solutions to healthcare...Remote work
- Senior ABX & Field Marketing Manager I Certinia delivers a Services-as-a-Business platform that powers and connects all aspects... ...services estimation and delivery to customer success management and financial... ...advisor to regional sales leaders, translating their strategic...SeniorImmediate startRemote work
- ...leading environmental consulting firm is seeking an experienced Environmental Service Line Leader to oversee the Site Investigation and Remediation teams across Texas and Louisiana. The successful candidate will manage client relationships, drive operational execution,...Senior
$134.05k - $221.21k
Red Hat, Inc. is hiring a Managing Architect for Telco Services Delivery in Austin, Texas. The role involves managing technical teams, ensuring successful delivery of services, mentoring professionals, and engaging with strategic clients. Candidates should have extensive...$70k - $75k
Service Delivery Leader Job Summary We are looking for a hands‑on Service Delivery... ...Level Resolution (FLR), Customer Satisfaction (CSAT),... ...of Service Desk Agents and Senior Agents, establishing clear... ...ensuring they are set up for success from day one. Act as a mentor...Remote jobFull timeWork at officeLocal areaShift work$145.6k - $209.3k
...and the care you show a customer all add up to real... ...Consulting, Customer Success, Product, and Marketing... ...Role We’re looking for a senior individual contributor... ...customer‑facing value leader who knows how to turn... ...operations, compliance, and HR service delivery Proven ability to...- Centre Technologies is seeking a Service Operations Manager to lead the Shared Services functions in Austin, Texas. In this role, you... ...managing escalations, performance, and ensuring consistent service delivery. Candidates should have a Bachelor's degree and significant...Local area
$150k - $175k
...fit—we really should start talking. The Senior Customer Success Manager role Contributes to the... ...Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on... ...limited to; leadership skills, client service orientation, strategic consulting, project...SeniorWork experience placementSummer holidayLive outWork at officeLocal areaRemote workFlexible hours2 days per week- ...Enterprise Account Executive - AMER Austin, Texas... ...average software-as-a-service company. With a global... ...re excited to write our success story and have fun along... ...to ensure a seamless customer journey from initial contact... ...advisor to prospects' senior leadership. Conduct...Work at officeRemote workFlexible hours
$40k - $60k
A leading auto service provider in Austin is looking for an Automotive Service Advisor. You'll be responsible for managing store operations... ...a motivated team environment, and ensuring an excellent customer experience. The ideal candidate has strong leadership skills, a...Senior- ...CREEK FARM & NURSERY in Austin, Texas, seeks a Regional Business Services Manager to oversee several critical aspects of business... ...for managing staff and guiding them to ensure efficient service delivery while overseeing the development of policies and guidelines. The...Remote work
- ...Account Managers (1 EMEA, 1 AMER) — each responsible for... .... This is the most senior individual contributor... ...across our most influential customers as we scale from $100M... ...teams (Customer Success, Solution Engineering,... ...with CIOs, CISOs, and IT leaders. Maintain accurate forecasting...Remote workShift work
- ...MongoDB is looking for a Senior Customer Success Manager in Austin, Texas. The role is designed for experienced advisors managing Enterprise accounts, maximizing customer lifetime value, and driving retention. Successful candidates will possess deep technical expertise...Senior
$108k - $130k
...excited to announce an opportunity for a Senior Principal IP Consultant to become a... ...clients and various internal teams—including Customer Success, Account Management, and Technical... ...effectively. Supporting the Professional Services team with client requests as necessary....SeniorPermanent employmentFull timeWork experience placement- ...ShipperHQ, based in Austin, TX, seeks a Senior Customer Success Manager to oversee a portfolio of strategic accounts. In this hybrid role, you will drive retention and expansion efforts, build executive relationships, and ensure measurable outcomes. The ideal candidate...Senior
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