Medical Support Assistant (Office Automation)

Job DutiesPerform the full range of receptionist, recordkeeping and miscellaneous clerical duties.Complete request forms, manually or automated, for individual patient orders, blood work and other requests.Schedule appropriate patient care appointments.Receive patients and visitors as the initial point of contact, in person or telephonically.Type routine correspondence, progress reports, medical statements, memoranda and statistical reports using various automation systems and programs.Perform Quality Assurance monitoring, using appropriate tools regarding the completion and contents of the patients' record.Monitor and manage the messaging system at the clinic/practice level.Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc.Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.