QA Lab Technician

Winpak Films is seeking a highly motivated and detail-oriented Quality Assurance Technician to join our dynamic team in Senoia, Georgia. Reporting to the QA Supervisor, you will play a key role in testing and inspecting returns, identifying root causes for defects, and developing corrective actions to prevent future occurrences. You will work collaboratively with the QA team and production staff to ensure that quality standards are maintained throughout the manufacturing process, contributing to continuous improvement efforts. Key Responsibilities:

• Perform safety checks and follow safe work procedures while complying with company policies.
• Monitor production processes to ensure consistent product quality and compliance with established procedures.
• Investigate non-conforming material placed on hold and assist in making decisions regarding material disposition.
• Participate in process improvement activities and implement statistical quality methods.
• Conduct routine lab tests related to customer complaints and complete investigation reports.
• Develop and revise standard operating procedures and forms to support corrective actions.
• Ensure compliance with ISO 9001 and Safe Quality Food standards.

Required Qualifications:

• High school diploma (required); technical education or degree is a plus.
• Two years of experience in a quality control or manufacturing environment.
• Basic computer skills for data entry, analysis, and report generation.
• Good communication skills, both written and oral.
• Knowledge of quality tools and methods, including SPC, Six Sigma, or TQM (preferred but not required).

Preferred Qualifications:

• Experience in a manufacturing or plastics environment, specifically in a quality-related role.
• Experience with complaint follow-up and corrective/preventive action procedures.
• ISO 9001 certification or experience in quality systems is a plus.
• Experience with testing equipment and lab procedures is a plus.

Additional Details: •• This position is for day shift which is 7am - 3pm, Monday - Friday Why Winpak? Winpak is committed to providing comprehensive benefits to support the physical, mental, financial and social well-being of our employees and their families. Our benefit package includes the following: Medical, dental, vision & prescription coverage Travel coverage Disability coverage Voluntary life insurance Life and accidental death & dismemberment insurance Tuition assistance program Retirement savings plans A comprehensive employee and family assistance program which includes short term counselling, wellbeing coaching, financial and legal consultations services. Winpak’s vision is to provide the best packaging solutions for people and planet. We are a leading supplier of innovative packaging solutions, known for providing high-quality products that meet the needs of a variety of industries, including food and beverage, pharmaceuticals, and consumer products. With a commitment to sustainability, safety, and excellence, Winpak continues to grow as a global leader in the packaging industry. At Winpak, inclusion is one of our core values. We believe that an inclusive culture fosters a sense of belonging, drives innovation, and provides our brand a competitive advantage. Our goal is to create an environment free from harassment and discrimination, and where every individual feels respected, valued, and appreciated. As an Equal Opportunity Employer, we are committed to an equitable and inclusive recruitment process, evaluating applicants based on merit, capability, and qualifications related to the job - never on identity factors such as race, color, gender, age, sexual orientation, religion, disability, national origin, or any other protected status. To support this commitment, if you require any accommodations during the recruitment process, please let us know and we will work with you to ensure your needs are met.

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Winpak