Operations Supervisor

Job Description

Job Description

Company Description

Wonderful Citrus is North America’s leading integrated grower, shipper and packer of fresh citrus, including clementines/mandarins, navel and Valencia oranges, lemons, limes, grapefruits, and other citrus varieties. Wonderful Citrus farms more than 74,000 acres of fresh citrus and has supplier relationships around the world to ensure a year-round supply. Our citrus can be found in all channels of distribution, with our consumer brands most visible in the produce department of grocery stores across the globe under our flagship consumer brands, Wonderful Halos Mandarins, Wonderful Seedless Lemons, and Wonderful Sweet Scarletts Texas Red Grapefruit.

Overview:

The Operations Supervisor is responsible for understanding all aspects of the Packing House operations from the time the fruit is received, processed, and finally shipped. This role is expected to develop individuals and teams to solve operational issues and motivate team members to achieve performance targets. The ideal candidate has experience within the agricultural industry, manufacturing operations, continuous improvement, and/or hands-on experience managing perishable products. Candidates must be able to excel in a fast-paced environment.

Here's what you'll do:

• Responsible for achieving, sustaining, and continuously improving personnel safety, food safety, quality, line effectiveness, equipment optimization, personnel development, and financial results
• Responsible for maximizing departmental production efficiencies while sustaining the highest of quality
• Collaborates with upstream, downstream, and support departments in coordinating production activities to meet operational and business goals
• Make timely and appropriate operational decisions based on multiple and varying factors (safety, time, fruit, staffing, budget, equipment, etc.)
• Maintain an 80% floor presence and 20% administrative focus

Production:

• Achieve production goals by maximizing Pack/Pre-Sort efficiency, fruit utilization and reducing product holds and customer claims
• Plan and manage the day-to-day headcount and staffing requirements by considering operational requirements and labor costs
• Generate accurate production reports and analysis-based production rates and statistics

Logistics:

• Ensure team adherence and continuous improvement of all established operational procedures (i.e. shift start-up, production run, handoff, shutdown and cleaning)
• Manage the maintenance, cleaning, and operation of multiple types of manufacturing and packing equipment
• Identify, develop, and support continuous improvement opportunities
• Manage seamless transitions between one production shift to another as well as to the sanitation department
• Ensure monitoring of, and adherence to, strategic FIFO and WMS inventory functionality across facility and within outside storage facilities
• Manage day-to-day inventory systems, processes, and procedures to ensure achievement of key business results
• Report daily inventories and FIFO position, exceptions, and outages; determine root causes and implement corrective actions
• Coordinate inventory movement and storage across facilities; including external storage, as necessary

Here's what you'll bring to the table:

• Bachelor's degree in Engineering, Industrial Manufacturing, Business Management, or related field is desired, or equivalent managerial experience in a manufacturing environment
• Minimum 2 years of experience leading teams in a high volume, fast-paced food manufacturing environment preferred
• Basic knowledge and some experience in succession planning, evaluation of talent, and building teams.
• Effective written and verbal communication as well as interpersonal skills
• Experience working in a collaborative team environment that includes shared responsibilities, establishing and maintaining good working relationships with others to support team and company objectives
• Willingness to work in all areas of the facility
• Ability to communicate fluently in English; verbally and written. Conversational Spanish is highly desired
• Must be able to perform basic arithmetic and algebraic functions -- knowledge of statistical analysis methods desired
• Must be able to troubleshoot equipment/process problems, propose, and implement solutions.
• Experience with Oracle and Microsoft Office with advanced knowledge of Excel (pivot tables, formulas, charts, and graphs) is desired
• Ability to work on a day or night shift with a flexible schedule that often includes weekends and holidays
• Excellent organizational skills, ability to prioritize tasks and meet constant deadlines with strong attention to detail and quality control
• Detail-oriented, highly organized, and committed to delivering superior results
• Ability to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability is expected
• Operational knowledge of food safety standards, regulations and compliance, OSHA, technical certifications and training, along with food manufacturing experience
• Proven ability to deliver performance measures directly related to the business and competence to hold people accountable to such
• Excellent customer service focus and results oriented
• 18 Years of age or older

Pay Range: $70,304 - $80,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Wonderful's dedication to you:

• On-site Café – Convenient dining with fresh meal options 
• On-Site Gym – Stay active and healthy with access to our fully equipped fitness center
• Exclusive Product Discounts – Enjoy special savings on our products as part of our team!   
• Growth & Career Advancement – Opportunities for professional development and career progression. 
• Professional Mentorship – Learn from experienced professionals and grow your network.
• May include discretionary housing assistance.

Why Choose Wonderful?

Wonderful Citrus is part of The Wonderful Company, a privately held $6 billion  global company dedicated to harvesting health and happiness around the world. Its iconic brands include FIJI Water, POM Wonderful, Wonderful Pistachios, Wonderful Halos, Wonderful Seedless Lemons, Teleflora, and JUSTIN and Lewis Cellars wines. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. 

To learn more about The Wonderful Company, its products, and its core values, please visit wonderful.com, or follow The Wonderful Company on LinkedIn, Facebook, and Instagram. To learn more about the company’s corporate social responsibility impact, visit csr.wonderful.com. 

Wonderful Citrus and The Wonderful Company is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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