Salesforce Functional Solution Architect

Salesforce Functional Solution Architect  

 

Who We Are

Founded in 2020, TruSummit Solutions is a 100% Salesforce-focused consulting partner helping organizations maximize and scale their Salesforce investment through disciplined delivery, strong governance, and measurable business outcomes. Headquartered in Pittsburgh, PA, with a nationwide team. 

As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values: 

• Collaboration  - We work as a team, including client team members, to build the best solution. 

• Commitment  - We get the job done and get it done right. 

• Aptitude  - We are experts in what we do today and tomorrow. 

• Passion  - It’s not just a job, it’s why we get up in the morning. 

The Role 

As a Solution Architect at TruSummit, you will own the integrity and strength of the solutions recommended to our clients. You will be a trusted advisor to our clients and a mentor for other TruSummit employees working alongside you. For this position, you will need a deep understanding of the Salesforce platform and strong consulting, business acumen, and interpersonal skills to work closely with stakeholders at various professional levels to deliver complex, integrated software solutions. 

Responsibilities 

Consulting & Advisory 

• Define and drive Salesforce adoption strategies that align with business goals and digital transformation initiatives 

• Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy. 

• Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels 

• Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes 

• Identify and recommend opportunities for Salesforce expansion, including AI innovations, ecosystem products, and integrations 

• Support change management and adoption strategies to ensure long-term client success 

Salesforce Solution Architecture 

• Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practices 

• Design enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applications 

• Lead the development of solution architecture artifacts, including diagrams, design documentation, and interface specifications 

• Define and enforce architectural governance across projects, ensuring consistency in platform standards and reusability 

• Act as a liaison between business and technical teams, translating functional needs into technical requirements 

• Evaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as needed 

Project and Solution Delivery 

• Oversee the full delivery lifecycle: scoping, design, development, testing, deployment, and post-go-live support 

• Ensure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risks 

• Manage expectations at the stakeholder and leadership levels 

• Actively engage in hands-on configuration and declarative build work as needed 

• Provide accurate estimates for effort, resourcing, and delivery timelines 

• Support backlog refinement and user story development, ensuring quality and traceability to business value. 

• Lead or support QA and deployment activities, ensuring adherence to DevOps and release management best practices 

• Monitor solution performance and adoption, and ensure client satisfaction 

• Monitor and escalate risks and issues, as appropriate 

• Provide ongoing communication to TruSummit leadership and team members on project status 

Collaboration and Enablement 

• Support pre-sales activities including scoping, solutioning, and platform demonstrations 

• Stay current on Salesforce product releases, ecosystem updates, and industry trends 

• Contribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiency 

• Mentor and guide junior consultants, ensuring delivery excellence and fostering professional growth 

Qualifications 

• 5+ years of experience in management consulting, professional services, or advisory roles within a team-focused environment 

• 4+ years leading Salesforce project teams, with demonstrated experience delivering cross-functional, multi-cloud solutions 

• Proven ability to establish credibility and trust with client executives and internal teams; adept at influencing decisions and building consensus 

• Strong executive presence—confident, articulate, and able to challenge assumptions constructively while aligning stakeholders around shared outcomes 

• Exceptional written and verbal communication skills, with the ability to engage effectively across business, functional, and technical audiences 

• Highly organized and self-directed, with the ability to manage competing priorities and multiple initiatives with minimal oversight 

• Demonstrated ability to navigate and lead within complex organizational and technical environments; skilled in identifying root causes, analyzing data, and recommending sound solutions 

• Deep understanding of Salesforce’s role in the broader enterprise technology landscape 

• Expertise in Salesforce declarative configuration tools, e.g., Flow Builder, Lightning App Builder, and Platform Events 

• Practical experience with formal delivery methodologies (Agile, Scrum, Waterfall), with a strong understanding of project (SDL) lifecycle best practices 

• Bachelor's degree in Business, Computer Science, Engineering, Marketing, Finance, or a related field; advanced degrees or professional qualifications are a plus 

• Salesforce Certifications required:  Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant 
• Remote/Telecommute position with the ability to travel up to 30%

Preferred Qualifications: 

• Master’s degree in Business, Information Systems, or a related field is highly advantageous 

• Advanced Salesforce certifications or accreditations in specialized areas such as Manufacturing Cloud, CPQ, Marketing Cloud, Data Cloud, Revenue Cloud, or Health Cloud 

• Active participation in the Salesforce ecosystem, including engagement in the Trailblazer Community, speaking engagements, or recognition such as Salesforce MVP or MVP nominee 

• Familiarity with DevOps frameworks and tooling for Salesforce, including experience with Azure DevOps, Jira, or equivalent platforms to support CI/CD and release governance 

• Competitive salary – reviewed annually  

• Performance bonus  

• Unlimited Paid time off  

• Medical, Dental, and Vision insurance  

• Flexible working schedule  

• Employer-Matching 401k Retirement Plan  

• Funding for each employee's professional development  (Salesforce Certification, PMP, etc.) 

• Reimbursement for health club memberships & internet/phone  

• Certification exam bonus  

• Life and disability insurance  

• Company Laptop  

• Charity & Volunteer Days 

TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.