Guest Service Agent
$17.15 - $25.16 per hourDrury Hotels Company, LLC
## Guest Service AgentApplylocations: 3180 S. Dirksen Parkway, Springfield, IL 62703time type: Part timeposted on: Posted Todayjob requisition id: R38270$17.15 starting hourly wage! Quarterly bonus potential! Annual merit pay increases! Family-sized benefits available! This position can cross-train to other positions as the candidate chooses.Property Location:3180 S. Dirksen Parkway - Springfield, Illinois 62703## **You belong at Drury Hotels.**Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.**WHAT YOU CAN EXPECT FROM US****So. Much. More.**Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.* *Incentives -*Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)* *Work-life-balance* – Flexible scheduling, paid time off, hotel discounts and free room nights* *Career growth -*Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year* *Health and well-being -*Medical, dental, vision, prescription, life, disability and Team Member Assistance Program* *Retirement -*Company-matched 401(k)* *Award-winning* - Ranked among Newsweek's America's Greatest Workplaces 2025Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.**What you will do:****Serve as the happy, helpful face of our hotel to guests entering and departing our front door.**Ensure exceptional, positive experiences for our diverse team members and guests.* Assist guests in a friendly, efficient, courteous, and professional manner.* Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.* Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.* Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.* Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.**What we expect of you:****With your can-do spirit and unique personality, you will shine at Drury Hotels.**We seek friendly, highly organized communicators and multitaskers with these qualifications.* Warm and friendly manner in relating to and interacting with the public* Demonstrated attention to detail while handling multiple tasks simultaneously* Familiarity with handling money, making change, and using office machines in day-to-day activities* Ability to speak and receive direction (written and verbal direction) in English* Willingness and ability to work alone as scheduled# **Rise. Shine. Work Happy.**## ## Hiring Immediately!The pay range is:$17.15 - $25.16The starting wage may be above the minimum rate, based on relevant experience, skills, and education.We will be accepting applications on an ongoing basis.### You BelongAt Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.### About UsAt Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE #J-18808-Ljbffr
$17.15 per hour
...today and tomorrow. What You Can Expect From Us Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...off. This role is eligible for a discretionary quarterly "+1 Service" bonus. What You Will Do Serve as the happy, helpful face...SuggestedHourly payLive inWork at officeImmediate startFlexible hoursNight shift- ...seeking remote Tourism Advisors to manage booking needs for travelers. You will be the primary contact for clients, ensuring exceptional service across various platforms, including smartphone and email. No prior experience is necessary as training and certifications will be...SuggestedRemote work
- ...the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst... ...experience. Essential Functions: Welcome residents, visitors, and guests, providing exceptional customer service and assistance to those...SuggestedWork at office
$15 per hour
Part-Time Housekeeper Haven of Bridgeport Location: Bridgeport, Illinois Pay: $15.00 per hour Schedule: Part-Time with Weekend Availability Required Job Summary Haven of Bridgeport is seeking dependable and detail-oriented Part-Time Housekeepers to join our team at our...SuggestedHourly payDaily paidFull timePart timeFlexible hoursWeekend work$16.22 per hour
...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems...SuggestedHourly payFull timePart timeLocal areaImmediate startFlexible hours- ...as needed. Notifies maintenance department of needed maintenance or repairs.Takes found items to designated lost and found area if guest has checked out. Performs other related duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) Detail-oriented...Afternoon shift
- Meridian Senior Living believes that “Everyone Deserves a Great Life.”To us, a great life in our communities starts with great employees. What makes a great employee, you ask?We believe a great employee is someone that understands that our work is hard yet rewarding, that...Temporary workWork at officeFlexible hours
$17.15 per hour
...What You Can Expect From Us: So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...plans. This role is eligible for a discretionary quarterly "+1 Service" bonus. We are hiring immediately for full time and part time...Hourly payFull timeTemporary workPart timeLive inImmediate startFlexible hoursNight shift- ...Healthcare affiliated facility. Each facility’s highly skilled clinical and therapy teams are well-versed in delivering specialized services that are centered around your specific needs, interests, and capabilities. This steadfast dedication ensures a smoother and safer...Daily paidLocal areaWeekend work
$16.22 - $21 per hour
...Essential Duties and Responsibilities Provides quality customer service to customers by providing one‑on‑one attention to detail. Sweeps... ...furniture and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping...Hourly payFull timeLocal areaFlexible hours$17 - $21 per hour
...any other protected characteristic in accordance with applicable law. Qualifications As one of the largest privately held full-service commercial real estate organizations in the nation, Friedman Real Estate provides clients with a single point of contact for the...Hourly pay- ..., and team members while meeting and exceeding Sunrise quality service standards. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As... ..., our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute to the overall engagement...Immediate start
- ...to employ a house cleaner living in Springfield, Illinois. I'm aiming to find a hard working person with part time availability. Service Requirements: Our home would benefit from surface polishing, bed changing, and oven scrubbing. It is preferable if you have personal...Part timeImmediate start
$15 per hour
...associate’s primary responsibility is to provide clean and comfortable guest rooms in accordance with brand standards, while ensuring guest satisfaction by providing friendly, professional and courteous service. This position is also responsible for ensuring that public...Full timePart timeFlexible hours$25k
...to assure that our facility is maintained in a clean, safe, and comfortable manner. Essential Duties Coordinate daily housekeeping services with nursing services, performing routine cleaning assignments in residential areas and public areas. Ensure that the utmost...Daily paidLocal area- ...Housekeeping Aide We are currently seeking a housekeeping aide to join our team! Provide cleaning services in a safe, comfortable, and welcoming environment for residents, guests, and staff. Be able to work independently and in a team environment Demonstrate...Full timePart time
- ..., and dignityBenefits:Unlimited growth opportunitiesMedical, dental, and vision benefit packages availableWork-life balance | Paid Time OffEAP & Maven family planning program401(k) employer match biweeklySelf-service payrollDaily pay options available #J-18808-Ljbffr...Day shift
- ...Housekeeper The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests. Essential functions: Reasonable...Night shift
- ...post-trip follow-up. The ideal candidate is detail-oriented, organized, and excels in communication, with a background in customer service preferred but not required. Join our growing team and enjoy travel industry perks along with opportunities for professional...Remote workFlexible hours
- ...stevenson is looking for a Service Advisor in Springfield, Illinois, dedicated to providing high-quality customer service. You will be pivotal in communicating between our customers and the service technician team. The ideal candidate should possess at least one year of...
- Travel Planning Careers is seeking a Client Support Specialist to assist with travel-related inquiries and client support. This remote role involves responding to client inquiries, coordinating travel details, and ensuring a smooth travel planning experience. The ideal...Remote workWork from homeFlexible hours
$15 - $17 per hour
...ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with... ...$15-$17/hr Key Responsibilities: * Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. *...Local areaNight shift- ...provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product... ...role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling...Weekly payFull timeContract workWork at officeImmediate startShift workNight shiftAfternoon shift
$15 - $16 per hour
Job Summary: The Breakfast Attendant ensures a clean, well-stocked, and welcoming breakfast area for hotel guests. This role requires excellent customer service, attention to detail, and time management skills to maintain high-quality service standards. Compensation:...$15 - $17.5 per hour
...hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to... ...you can confidently guide each guest Prepare your station for service and keep it clean and stocked Study Cooper’s Hawk menu, retail...Flexible hours$16 per hour
...Description The Country Inn & Suites in Springfield, IL is currently seeking friendly individuals who enjoy providing excellent guest service. The Night Auditor’s primary responsibility is to audit all house and guest accounts to ensure that they balance. The Night...Full timePart timeFlexible hoursShift workNight shift$15.27 - $16.55 per hour
...Reports to Bell Captain, and Guest Services Manager. Guests and visitors. Front Office: Guest Relations, Concierge, Front Desk and Valet parking. RESPONSIBILITIES Welcomes guests and familiarizes them with the hotel and facilities. Accompanies guests and delivers luggage...Full timeShift workNight shift- ...Housekeeping Room Attendant Make our hotels feel like home by ensuring guests have an enjoyable and comfortable stay. Responsibilities Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards Change linens, make beds, and leave the bathroom...Weekly payFull timeFlexible hoursShift workNight shiftWeekend work
$17.79 per hour
Operating Room Assistant provides assistance by performing routine and delegated duties. Transports patients, assists with patient positioning for anesthesia as directed, cleans and disinfects instruments, maintains inventory levels and stocks supplies, and assists with...Hourly payShift work- ...leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a...Work at officeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- guest service ambassador Springfield, IL
- guest service Springfield, IL
- guest service support expert Springfield, IL
- guest services associate Springfield, IL
- hotel concierge
- guest services representative
- hotel guest service agent
- guest services agent winter seasonal
- guest service clerk
- director of guest services



