Teller

Job Description

Job Description

Join Our Team as a Teller!

Looking for a stable, meaningful job where people actually care about each other—and you? You might be just who we need.

Sentinel Federal Credit Union is looking for friendly, dependable Tellers to join our team. Whether you’re brand new to financial institutions or bring previous teller experience, we’re excited to meet candidates who enjoy helping others, thrive in a fast-paced environment, and want to grow with an organization that believes in promoting from within.

This is a great opportunity to begin a career in the financial industry with a credit union that values teamwork, community involvement, and long-term growth.

Pay Range

• $17.55–$18.00/hour for candidates without teller experience (we will fully train the right person!)
• Up to $19.50+/hour for candidates with direct teller experience
• $2.00/hour shift differential for Saturdays (tellers generally work a 3.5 hour shift every 2nd to 3rd Saturday)
• This role is Full-Time (40 hours/week).

At Sentinel, our core values are what guide how we work, support one another, and serve our members. As an organization, we are Sentinel STRONG, and in this role, you will help promote those values every day.

Serve by providing friendly, accurate, and efficient service that helps members confidently manage their financial needs.

Trust by handling transactions with care, maintaining confidentiality, and following through on commitments to members and coworkers.

Respect by treating every member and employee with professionalism, patience, and a positive attitude, regardless of the situation.

Ownership by taking responsibility for accuracy, balancing your work, and proactively addressing member questions and concerns.

Nimble by adapting to changing member needs, learning new systems and procedures, and finding solutions in a fast-paced environment.

Guardianship by protecting member information, following security procedures, maintaining compliance, and safeguarding the Credit Union's assets and reputation.

Why You’ll Love Working at Sentinel

We invest in our people—because when our employees thrive, our members do too.

Benefits That Actually Matter

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Medical Flex Spending Accounts
• Dependent Care Flex Spending Accounts
• Life Insurance paid at 100%
• Long-Term Disability paid at 100%
• Aflac Coverage
• Employee Assistance Program (EAP)

Time Off & Perks

• 3 weeks of paid time off per year
• Paid Personal Days
• Paid Holidays
• Paid Volunteer Hours
• Inclement Weather Pay

Growth & Development

• Paid professional development and networking opportunities
• Mentorship program
• Professional book reimbursement
• Strong commitment to internal promotion and career growth

What You’ll Do

• Greet members warmly and assist with day-to-day transactions
• Process deposits, withdrawals, loan payments, and cash advances accurately
• Balance and maintain your cash drawer in accordance with Credit Union procedures
• Process wires, transfers, ACH paperwork, and negotiable documents
• Answer member’s questions in person and over the phone
• Identify opportunities to better serve members through additional products and services
• Maintain confidentiality and ensure compliance with policies and regulations
• Support daily branch operations and collaborate with teammates

Who You Are

• At least 18 years old with
• A valid driver’s license
• High School Diploma, GED, or equivalent
• Customer service experience
• Cash handling experience
• Teller or financial institution experience is a plus—but not required
• Friendly, organized, and dependable
• Comfortable multitasking and learning new systems
• Trustworthy and able to handle confidential information
• Able to sit, stand, and lift up to 50 lbs as needed

What We’re Really Looking For

You’re someone who:

• Communicates clearly and professionally
• Stays calm and positive on busy days
• Manages down time well and is a continuous learner
• Takes initiative and asks thoughtful questions
• Enjoys helping others and making things easier for them
• Values accuracy, teamwork, and integrity

Schedule

• Monday–Friday as early as 7:45am or as late as 5:45pm
• Rotating Saturdays from 9:15am to 12:45om

We’re excited to meet you!