Housekeeping Houseperson - InterContinental Los Angeles

HousepersonDo you see yourself as a Houseperson? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.The InterContinental creates exceptional experiences through our Brand Values by being thoughtful, cultured, and remarkable. The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences: we invite discovery, we embrace empowerment, and we champion possibility.The InterContinental Los Angeles Downtown is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown's historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States' second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.Every day is different, but you'll mostly be:Monitoring and controlling supplies and amenities and minimizing waste within all areas of housekeeping.Promoting teamwork and quality service through daily communication and coordination with other departments.Reporting to supervisor needed repairs or unsafe conditions.Responding to guest complaints and ensuring corrective action is taken to achieve complete guest satisfaction.Responding to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.May collect newspaper and other items for recycling.Assisting room attendants with heavy items such as mattresses and linens. Stocking linen storage, delivering linens and other supplies to room attendants.Cleaning other designated areas such as public restrooms, lobby area fixtures, vending areas, storage areas, and other public areas for assigned floors.Removing all trash in guest rooms and dirty linen from assigned Room Attendants' carts and closets and transporting to laundry.Maintaining cleanliness and organization of floor closets and vending areas; removing trash, wiping down shelves/counters; vacuuming hallways, sweeping stairwells and waxing floor, removing non-floor closet items and storing in appropriate areas.Assisting with deep cleaning projects.May assist with other duties as assigned.What we need from you:Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following:Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 poundsFrequently standing up and moving about the facilityFrequently handling objects and equipment to maintain the facilityFrequently bending, stooping, and kneelingCommunication skills are utilized a significant amount of time when interacting with guests and employees.Reading and writing abilities are utilized often when reading assignments and completing checklists.May be required to work nights, weekends, and/or holidays.What We Offer:The hourly pay range for this role is $26.72 to $33.40. This range is only applicable for jobs to be performed in Los Angeles, California. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click "Apply" and tell us how you could bring your individual skills to IHG.