Head of Projects

Job Description

Job Description

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

About the role

Turner & Townsend are seeking an experienced Head of Projects to lead and develop a team of Project Managers and the delivery of project management services on major projects and programs. This individual will be responsible for ensuring service excellence in terms of service delivery, continued growth of our project management service offering including client engagement and market outreach.

The successful candidate will be a driven leader with great interpersonal skills.

This candidate must sit within Eastern or Central time zones. 

What you'll do

• Strong leadership skills, experience leading a project management team, ensuring they deliver on all accountabilities.
• Lead communications with the client and oversight of project management team services.
• Lead research related to construction market conditions, including analysis of official published data.
• Produce thought leadership reports providing valuable insights to the construction market
• Lead the strategic and operational management of Project Management Services in a variety of sectors, including resource planning and management, financial management, business generation and training and development.
• Set a clear strategy and ambition with the team in line with our Business Plan
• Grow and develop exceptional people, promoting a culture of learning, respect and inclusivity.
• Knowledge management – Ensure that key information and learning generated from each commission is inputted into internal databases and shared.
• Process improvement – Identify and act upon ways to improve internal systems and processes.
• Quality Control – Ensure compliance with quality standards and participation in ISO audits.
• Develop priority plans including risk mitigation through internal tools, make performance measurements via Key Performance Indicators (KPI) and appraisal documents, management controls and critical success factors based on company goals
• Undertake internal BMS audits, and coordinate and represent the office for external audits undertaken by the external certification authority.
• Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity with existing and new clients
• Identify and act upon cross-selling opportunities.
• Participate in meetings with Senior leadership, Directors and staff and prepare and deliver presentations
• Financial Management – Using internal software, track ongoing revenue, margin levels and monthly fees and resource requirements for each cost ,amahe commission.
• Preparation of proposals/RFP responses for new clients/projects.
• Attend relevant networking events and other promotional opportunities with directors.
• Support the training and mentorship of current staff and promote an upward career trajectory.
• Proactively partner with talent acquisition team to attract the best talent, actively manage resource requirements and proactively plan for future staffing needs.
• Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society. 

Qualifications

• Bachelor’s degree in construction management, architecture, engineering or field related to construction.
• Graduate degree in construction management, architecture, or engineering is preferred.
• 12+ years of relevant construction project management experience.
• 2+ years managing large high performing multi discipline teams in a consulting environment.
• Proven track record of managing successful project management service delivery for clients.
• Exceptional Business development ambition and acumen and demonstrated experience in achieving drive business growth.
• Major construction sector experience working with high caliber clients in; commercial real estate, data center, life sciences, industrial manufacturing, natural resources, etc.
• Demonstrates excellent presentation, verbal, written, organizational, and communication skills.

Additional Information

*SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

*On-site presence and requirements may change depending on our client's needs* 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us at and  

All your information will be kept confidential according to EEO guidelines. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.