Front Office Clerk/Receptionist

: Commonwealth Hand and Physical Therapy is looking for a full-time Front Office Clerk/Receptionist. :

• You will perform a range of duties including answering phone calls, managing the switchboard, and customer service.
• Your central goal is to provide our clients with outstanding customer service and support.
• As the ‘face' of our company, the successful candidate will be presentable and friendly, with outstanding people skills.
• You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Schedule future patients and set up electronic medical records to include scanning documents.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize, and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.

Requirements:

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

Job Type: Full-Time 40 Hours/Wk. Schedule:

• Monday to Friday.

Ability to Commute/Relocate:

• Georgetown, KY 40403: Reliably commute or plan to relocate before starting work (Required).

Application Question(s):

• Must be able to pass a pre-employment check and drug test.

Experience:

• Customer service: 1 year (Preferred).

Work Location: Georgetown, KY. Occasionally asked to cover in other clinic locations, if needed.