Barista/Expo

Job Details: Barista and Expeditor who works at the food pickup counter at Rocky's as well as Raise the Cup Cafe at the Blackhawks Ice Center !

For nearly 30 years,   One Off Hospitality   has been shaping Chicago’s dining scene with iconic restaurants and bars built on creativity, care, and genuine hospitality. We’ve defined what it means to eat and drink well here, from beloved neighborhood spots to nationally acclaimed destinations. Now, we’re bringing that same energy to   Fifth Third Arena  — home of the   Chicago Blackhawks   and one of the city’s most dynamic sports facilities.

One Off Hospitality   is proud to operate Rocky's Bar within the Fifth Third Arena!  Rocky’s Bar  — a fan-favorite from the United Center is a tribute to the late Chairman   Rocky Wirtz , anchoring the arena’s dining experience with premium cocktails, curated food offerings, and a warm, welcoming atmosphere that celebrates a life well lived. 

Position Summary:

We’re looking for Baristas/ Expeditors   who are passionate about   hospitality, precision, teamwork, and of course — HOCKEY! Must thrive in a fast-paced, high-standard environments and   take pride shaping the guest experience .

REPORTS TO: General Manager

TYPE:   Hourly

FLSA: Non-exempt

Essential Duties & Responsibilities
The essential functions include, but are not limited to the following:

• Maintains a cheerful, courteous disposition and a neat, clean and professional image
• Assists with any necessary guest accommodations for allergies and dietary restrictions
• Listens intently to guests and is aware of body language to properly tailor the service experience to those guests
• Maintains a positive, and team-oriented demeanor
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
• Adheres to all company safety and sanitation policies and procedures
• Assists other team members as needed or when business needs dictates

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED graduate
• Food Handler Certification required
• Ability to handle stress under pressure
• Willingness to maintain a clean, healthy, and safe working environment
• Ability to coordinate multiple activities with attention to detail
• Ability to work independently, with minimal supervision

Physical Demands and Work Environment

• Ability to be flexible with job demands and open minded when being asked to complete tasks
• Ability to operate and use all equipment necessary to run the restaurant
• Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds
• Ability to work varied hours/days as business dictates
• Ability to stand for up to 8-10 hours a day
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Who We Are:

For almost 30 years,   One Off Hospitality   has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home. 

Equal Employment Opportunity Statement:

One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join us in leading the next chapter of hospitality excellence at Fifth Third Arena — where every service moment reflects the passion, pride, and spirit of Chicago hockey.